Reviews and expert opinion SOFTeR Cloud

Ranked 2659th from 3629 Web Hosting
4.1
  • Features
    4.3
  • Ease of Use
    4.3
  • Support
    4.0
  • Pricing
    4.0
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Romanian company SOFTeR Cloud offers unlimited hosting at high prices, plus other options such as VPS and dedicated servers. For me, it falls short on pre-sales support.

Overview

SOFTeR Cloud

Web hosting provider SOFTeR Cloud is based in Bihor County, Romania. Its website doesn’t say when the company was established, and there are no social media profiles (as far as I know) to shed any more light. This provider offers shared web hosting, virtual private servers, dedicated servers, and colocation services.

SOFTeR Cloud’s website is available in English.

Features and Ease of Use

SOFTeR Cloud offers four shared hosting plans, five VPS plans, plus dedicated servers and colocation services. The shared plans provide you with:

  • CloudLinux OS
  • cPanel control panel
  • Unlimited hosted domains
  • 20 GB to 60 GB web space
  • Unlimited bandwidth, parked and hosted domains, and subdomains
  • Fast activation with no activation fee
  • Unlimited MySQL databases, FTP accounts, and email accounts
  • DNS zone management
  • PHP 5.x
  • Hardware firewall
  • UPS power backup
  • 24/7 monitoring

The Softaculous installer lets you install additional applications (such as WordPress or PrestaShop) with just a few clicks. You can also use the website builder to create your web presence without web design or coding experience.

CageFS protects you from other hosted users, and RAID 10 guards against potential disk data disasters. The 100% uptime guarantee pays account credits for any unscheduled downtime unless caused by your configuration or coding mistakes.

Pricing and Support

At more than double the industry average, SOFTeR Cloud’s shared hosting plans are expensive, but you do get lots of unlimited resources for the price you pay. Plans are priced in euros, and you can pay by PayPal, but it’s a bit disconcerting that the “buy now” buttons take you straight to PayPal, with no opportunity to select any extras.

The 30-day money-back guarantee gives you a month to get out if anything goes wrong or you simply change your mind, and even after 30 days you can get a refund for your remaining time.

SOFTeR Cloud provides 24/7 support by phone, fax, email, or an online contact form. Unfortunately, my exploratory email received no reply. There are no self-support resources, as far as I know, and (in fact) the website’s support link led to a “not found” error page:

SOFTeR Cloud

Bottom line on SOFTeR Cloud

If you don’t mind paying a high price for hosting with unlimited resources, SOFTeR Cloud could be worth a try. However, I’d feel more confident about this company if I’d been able to summon some pre-sales support.

Pros

  • Unlimited hosting
  • 100% uptime guarantee
  • Several user-friendly features
  • 30-day money-back guarantee

Cons

  • High prices
  • Couldn’t summon pre-sales support

For unlimited Romanian hosting, see SOFTeR Cloud.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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