Si-Shell.net was only founded in 2006, but they’ve since registered over 3,700 domains. As a team of industry experts, their aim is to provide well-priced, fast website hosting with superior support. As a Slovenian company, Si-Shell.net has servers in data centers in Slovenia and Germany. Their website is in Slovenian, as is their support.
Features and Ease of Use
Si-Shell.net offers a good range of services including shared hosting, Magento hosting, reseller hosting, virtual private servers, domain registration, and SSL certificates.
The key features of their shared hosting plans are:
- 99.9% uptime, albeit with no Service Level Agreement (SLA) to back this up
- Six daily backups
- Free domain registration with purchase of 24-month hosting contract
- From three to 24 add-on domains
- Free SSL certificates
- From 5GB to 50GB disk space
- Unlimited data transfer
- Unlimited email addresses and MySQL databases
One notable feature about Si-Shell.net is their option to build a totally customized package. While they do provide four base packages for shared hosting, customers can also choose to configure a plan based on their requirements. For example, you may increase your storage space, add extra domains or MySQL databases, choose between cPanel, Plesk or DirectAdmin control panels, and select PHP or ASP.net support. This is one of the most flexible vendors I have seen for shared hosting. However, while the customizability is great for expert users, beginners may find the options complicated and prefer to stick with the base plans.
A quick note regarding their uptime: I was little surprised that it wasn’t listed on their website, so I contacted support who stated they have 99.9% uptime for shared hosting. This isn’t backed up by a SLA though.
Pricing and Support
Their entry-level package is very affordably priced for the European web hosting space. However, their higher-tier packages are pricey for what they’re offering. That said, the packages do include a free domain (upon purchase of a two-year term), free SSL certificates, and multiple domains, so you certainly get plenty of inclusions.
They offer a variety of contract lengths ranging from a no-obligation monthly plan and three, six, 12, and 24-month terms. The monthly price reduces nicely as you choose a longer term. While they don’t offer a free plan or free trial, they do offer a 15-day money back guarantee.
Si-Shell.net takes pride in their 24/7/365 technical support service via telephone and email, which is great. Their pre-sales support is a little less clear as they don’t advertise their business hours. That said, their phone number and email address are readily available on the website. They do have a large knowledge base and a network status page for DIY enthusiasts. While I’d love to see live chat available, I have to say their support is comprehensive and they’re always very quick to respond via email.