Penco is a U.K.-based web hosting company that offers an array of internet solutions, including website design and development, domain name registration, and SEO. The vendor does not offer VPS hosting and dedicated servers.
Features and Ease of Use
Penco hosting solutions come with a load of features that includes:
- Unlimited domains and subdomains
- Unlimited email accounts
- Unlimited SQL databases
- cPanel control panel
- One-click installers
- Regular data backups
Penco hosting solutions are powered by servers based in the United Kingdom. The servers are housed in advanced data centers connected to a super-fast multi-gigabit backbone.
Penco employs Cloudflare protection on all the websites it hosts to protect them from DDoS attacks. It also uses 256 bit SSL encryption to secure the traffic of these websites as well as customer data from hackers and snoopers.
What’s more, stored customer data gets encrypted and the websites automatically scanned. Any vulnerabilities are addressed and fault lines sealed. In addition, the vendor offers its customers industry-leading email security and filtering. This eliminates most of the malware and viruses likely targeting your inbox.
Penco’s most basic hosting plan is the Bronze package that comes with a 10GB disk space, 50GB bandwidth, and 10 email addresses. The most advanced is the Gold package that includes Unlimited storage, unlimited bandwidth, and unlimited email addresses. All plans come with instant activation.
Penco offers automatic regular backup services, but users can also manually take backups through the cPanel control panel.
Pricing and Support
Penco hosting solutions are somewhat expensive compared to other U.K. vendors of its caliber. The prices are listed in British pounds and come in flexible monthly billing cycles. Users who want to commit to longer contracts have the option of paying annually, which is a little cheaper than paying per month.
During checkout, users can choose from an array of SSL certificates and website/email security solutions, including SiteLock, SpamExperts, and CodeGuard. Users have to pay extra to get these solutions.
While Penco does mention a money-back guarantee in its terms and conditions, it does not expressly state how many days the guarantee lasts. However, the vendor does offer a 99.9% network uptime guarantee.
Users who wish to contact this vendor can do so by calling their support team, submitting a ticket, conversing via their live chat support, or sending a message through their website contact form. The vendor has not availed a support email address. I sent them a message via their contact form but never received a reply.
The Penco website has a fairly comprehensive knowledgebase.