Reviews and expert opinion Nethost

Ranked 938th from 3423 Web Hosting
4.3
Features
4.4
Ease of Use
4.4
Support
4.0
Pricing
4.4
Server locations
Vietnam
USA
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
NetHost offers shared hosting with SSD storage and LiteSpeed Web Servers. The plans are well-priced, but customer service is lacking.

Overview

NetHost is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

NetHost is a Vietnamese hosting provider with servers located in a Tier III data center. Currently, it has more than 6,000 customers using its services. The website is available in English and Vietnamese.

Features and Ease of Use

NetHost is a full-service hosting provider selling all of the usual services. The shared hosting plans come with these core features:

  • 9% uptime recorded (not a guarantee)
  • Daily automatic backups
  • Free domain registration (in some plans)
  • Up to unlimited add-on domains
  • Free Let’s Encrypt SSL certificate
  • Up to 15GB SSD disk space
  • Unlimited bandwidth per month

NetHost uses a Tier III data center, which is located in Vietnam, as well as having servers collocated in a U.S. data center. Tier III means you can expect less than 1.6 hours of downtime per year, plus, there’s an industry average uptime record of 99.9%.

The plans run on CloudLinux, which is excellent for isolating your data from your neighbors, with LiteSpeed ​​Web Server, LiteSpeed ​​WordPress Cache, and SSD storage in RAID configuration. Overall, these are excellent features to enhance the speed and performance of your website.

nethost-mine

There is the choice of cPanel or DirectAdmin control panels, which are both solid choices, support for PHP versions 5 through 7, daily backups, and 24/7 monitoring of the servers. If you’re a beginner, you’ll be pleased to see a premium offering of Softaculous with more than 430 programs supported.

Pricing and Support

The plans are all well-priced, especially given you get SSD storage, a Tier III data center, and CloudLinux. Furthermore, the upper tier plans enjoy a free SSL certificate, domain name, and unlimited bandwidth, all at an affordable monthly price.

You can purchase the plans in terms ranging from one month to one year, but you won’t get a discount if you purchase the latter upfront. Don’t let that put you off, the prices are low, so it’s to be expected.

Customer service is 24/7 by phone, live chat (Facebook messenger), and tickets. There’s also a decent knowledge base if you’d like to solve your issues without the need to contact support.

nethost-support

My main reservation is a slow reply when I contacted the team via live chat. Granted, it was late, around 10:00 PM on a Wednesday night, but I didn’t get a reply back for over one day. Furthermore, when I did get a reply, it was very brief and didn’t answer my question at all.

nethost-support1

A Free Domain is included when purchasing any hosting service from Nethost

Bottom line on Nethost

If you’re looking to scale your online presence, as well as shared hosting with SSD, NetHost also sells Linux or Windows VPS and dedicated servers. The plans are well-priced with generous resource allocations, I’m just not sure if support really is available around the clock.

NetHost might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Plans are very well-priced
  • Use of a Tier III data center
  • Several performance-enhancing features
  • Premium offering of Softaculous

Cons

  • Customer service was slow to reply
  • Uptime isn’t backed by a guarantee
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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