Features and Ease of Use
NecaHost provides shared, reseller and radio hosting, as well as virtual private servers and storage servers. Their shared hosting packages come with the following core features:
- From 20GB to 100GB web space
- From one to five websites
- Unlimited data transfer
- 24/7 customer support
- Linux-based servers
As well as having a network of servers located in Los Angeles, Chicago, Dallas, Miami, Munich, and Nuremberg, they also use top-of-the-line RAID 10 SSD storage for faster disk read times, increased performance, and reliability.
Their website states they use “enterprise-class server hardware only,” and they’re right. All of their servers run on Linux operating systems powered by OpenVZ, which means lower memory and CPU resources than KVM and therefore cheaper running costs. All customers get the reliable and easy-to-use cPanel control panel. Given the commitment to top quality infrastructure, I’m a little surprised that they do not offer an uptime average or service level agreement.
NecaHost offers four shared hosting plans: Mini with 20GB of disk space, Midi with 40GB disk space, Big has 60GB disk space, and Gold includes 100GB disk space. All of their plans come with multiple MySQL databases, subdomains and email accounts, as well as phpMyAdmin and supposedly unlimited data transfer. Although they don’t explicitly mention it, they do appear to have a one-click installer which supports popular programs such as WordPress, WooCommerce and so on.
Pricing and Support
NecaHost’s prices are very good. Even the Mini plan (20GB disk space and unlimited transfer) is enough for most everyday website owners. They are a little limiting in the number of websites you can host; even the most expensive package only allows five websites, which is quite a lot lower than most companies. That said, they are budget-friendly, and the resource quotas are more than sufficient if you don’t need a lot of websites.
You can only purchase this company’s hosting plans on annual terms, which is a little strict, but I can understand why because the prices are so reasonable. Domain registration and SSL certificates cost extra with all packages.
To get support, you can contact them by phone, email, and ticket daily between 09.00am and 9.00pm. They have a client zone with links to a knowledge base, server status, tickets and so on. It’s hard to tell how detailed the client zone is as it requires you to log in, but it certainly looks pretty extensive from what I can see. It would be nice to see a live chat option on the website, but I think they are offering a good service for the no-frills price point.