Namenoble claims to be a leading WordPress hosting provider in Indonesia that has over a thousand websites (from sizes varying between small and medium) on its roll. However, I find the company’s website lackluster that doesn’t give any information on when it started its journey. Its LinkedIn page says it was established in 2016. Apart from WordPress web hosting, this company with its headquarters in Jakarta also offers PHP hosting packages with the support of popular scripts like Drupal, Joomla, and Magento. Additionally, the company says you can get VPS, dedicated servers, and managed hosting services from it though I couldn’t find any VPS/dedicated server plans on its website. Namenoble’s website supports Indonesian but its client area can be translated into twenty-five additional languages.
Features and Ease of Use
Namenoble offers 4 semi-managed and 3 fully managed WordPress hosting plans along with 4 PHP hosting plans. Apart from its highest managed WordPress plan, all others are shared hosting plans. The company’s semi-managed WordPress plans come with
- 1 free domain
- 1GB-4GB disk space
- 15GB-60GB international bandwidth
- Free SSL
Since these plans are LiteSpeed Cache-ready, they deliver superior performance for your WordPress sites. To speed up your WordPress sites further, Namenoble makes these plans Brotli compression-ready.
Since these plans are SSD-ready, you can enjoy superior storage and performance compared to HDDs. If you’re worried about the security aspect, you should know that these plans are CageFS-ready, which prevents other users from viewing your sensitive information. Thus, CageFS not only gives an additional layer of security to your sensitive data but also prevents a large number of attacks.
Namenoble offers 90% uptime guarantee, which is way lower than the industry average.
The company’s PHP hosting packages support the installation of over 280 popular scripts like Joomla, Magento, Drupal, etc. Those using the company’s WordPress plans will get FTP user, SSL, and CDN pre-installed into their account. They can also install any themes or plugins of their choice apart from managing their entire WordPress account right from within the integrated dashboard. If you use the company’s PHP (with cPanel) plans, you’ll get Softaculous – the one-click app installer installed in your account (told by the support staff on live chat as below), which I believe will help many without technical knowledge run their chosen applications easily.
A unique feature of Namenoble is its CDN, which speeds up your content delivery and reduces page load times, irrespective of where your target clientele is located.
Pricing and Support
Namenoble’s semi-managed WordPress plans are cheap. To make the annual payment in IDR (Indonesian Rupiah), you can use online bank transfer. I believe the extremely limited payment terms (both billing period-wise and currency-wise) would spell trouble for many.
Namenoble doesn’t offer any money-back guarantee, which they told me on live chat.
You can reach the company’s customer support via phone, email, live chat, support tickets, and a pre-sales Contact Us form. Though the company’s live chat was available when I tried, I had to wait for hours to get a reply (I thank my lucky stars for having kept the chat window open while I got busy with some other tasks)!
Namenoble disappoints those who need self-help as it has a vacant section marked as the knowledge base and its blog redirects you to the home page.