MI HOST has been a subsidiary of Adlocator South Africa (Pty) Ltd, a company that provides disruptive solutions with tailor-made marketing solutions, since 2012. The hosting vendor was originally started as ITC WEB but later changed its name to MI HOST in 2013. Since then, it has grown steadily and today, it offers web hosting services as well as ADSL solutions to business enterprises in South Africa and beyond.
Features and Ease of Use
MI HOST specializes in the provisioning of shared web hosting and VPS server solutions. The web hosting solutions come with the following standard features:
- cPanel control panel
- Static IP address
- VMWare snapshots
- Root access
- Free .co.za domain
- Unlimited bandwidth
- Softaculous installer with 280+ pre-installed scripts
- Latest PHP version
- Daily backups
- High-grade firewall
- Unlimited email accounts
MI HOST state-of-the-art data centers are equipped with high-end infrastructure, including enterprise-grade dedicated servers. The servers are linked to multiple fiber backbones for super-fast network connectivity. Moreover, these servers run on the latest software applications, all but guaranteeing high uptime and reliability.
MI HOST shared web hosting plans are divided into four packages including, Bronze (with 100MB disk storage), Silver (with 500MB disk storage), Gold (with 1GB disk storage), and Elite (with 2GB disk storage). All of the hosting plans come with unlimited monthly bandwidth, unlimited sub-domains, unlimited domains, and unlimited FTP accounts.
MI HOST hosting solutions run on the latest stable and secure versions of MySQL database and PHP. In addition, the vendor offers daily backup services of its client’s shared hosting accounts. These are regular backups that are stored in bulk where they can easily be retrieved anytime in the event of a disaster.
MI HOST has an easy-to-navigate website with a user-friendly interface. However, the website is very brief, providing very few details about its hosting services. In addition, some of the links on the website, such as contact link and client area, are hard to access especially if you have not installed WHMCS software.
Pricing and Support
MI HOST hosting plans are cheaply priced. The plans come with flexible monthly billing cycles, and have no hidden costs. What’s more, most of these plans, including the starter plan, have very few feature restrictions. Prices are listed in South African Rand.
All the same, the hosting firm does not offer any free trial period nor does it have a refund policy. Moreover, the vendor offers no uptime network guarantee.
You can reach the MI HOST customer service center via email or live chat. Unfortunately, the company does not have a telephone number available or a ticketing system. The hosting vendor offers 24/7 customer support but my attempt to get in touch with the support staff via live chat was unsuccessful. I opted for email, which still went unanswered.
MI HOST has yet to put up a knowledge base, either.