Reviews and expert opinion KatiharHost

Ranked 3483rd from 3941 Web Hosting
4.0
Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
KatiharHost is among the few web hosting companies in India that provide free shared web hosting packages to students, new businesses, and individuals. However, you won't be impressed with this vendor’s customer support system that to me came across as very lacking.

Overview

katiharhost logo rectangularKatiharHost has, over time, established itself as a trusted web hosting company offering quality services to business enterprises worldwide. The hosting firm is based in India and it sells shared web hosting, reseller hosting, and domain name registration services. So, please feel free to contact the vendor after you have made your selection.

Features and Ease of Use

KatiharHost

When you choose KatiharHost’s website services, some of the standard features you can expect to get access to include the following:

  • Unlimited bandwidth
  • Latest cPanel/WHM control panel
  • 24/7 customer support with each plan
  • Free domain name with free hosting
  • Unlimited MySQL databases
  • Softaculous one-click installer

To give its hosting services an edge over its competitor’s hosting solutions, KatiharHost has installed its servers with both SSD and HDD storage drives. Both SSD and HDD have their own merits, and while HDD might be cheaper than SSD, most people would prefer SSD storage servers since they are faster and more efficient than HDD.

This vendor has streamlined the setup process of its hosting services and promises instant activation of your account after payment has been processed. You get access to the latest cPanel control panel that comes with an easy-to-use interface and customers also get access to Softaculous one-click installer. 

I was fascinated with the fact that KatiharHost provides a free hosting package available to students, new businesses, or individuals. However, the terms of the free hosting packages are not quite clear and customers should reach out to the firm’s support desk for more clarification and order details.

KatiharHost does not perform free backup services of its customers’ website accounts. With that in mind, the hosting provider insists that it is the responsibility of the user to create and store their own backups for data protection against loss. That said, if you need a backup service, you could purchase a backup feature from this vendor, but at an additional cost.

Pricing and Support

KatiharHost

KatiharHost’s web hosting solutions are quite cheap. The hosting plans come with flexible monthly billing cycles but its payment process, especially at checkout, requires users to seek guidance from its support staff. Prices are listed in Indian rupees.

With KatiharHost, different services have different refund terms and customers are advised to inquire about the number of days included in the hosting plan they have chosen. Moreover, it is worth mentioning that only new clients are covered by the money-back guarantee policy. All of the vendor’s hosting plans support a 99.9% server uptime guarantee.

Potential customers can contact this firm’s support desk via telephone, email, live chat, or through a contact form. And while the company advertises a support ticket on its website, the link to the support ticket was unresponsive. Also, the live chat support is often offline.

KatiharHost has a knowledge base, but unfortunately, it has no articles available.

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Bottom line on KatiharHost

KatiharHost’s big claim that it “is the trusted Indian web hosting company”, on the contrary, convinced me otherwise. The hosting firm has a lot of issues to fix; from lack of backups on its hosting services to a poor support system and non-streamlined payment process that requires users to contact the vendor to make an order. On the flip side, this vendor is among the few companies that provide free hosting packages.

Pros

  • Servers with both SSD and HDD storage drives
  • Access to latest cPanel with Softaculous installer
  • Free hosting package to students, new businesses, individuals
  • 99.9% server uptime guarantee

Cons

  • Does not perform free backup services
  • Poor customer support system

Get both SSD and HDD servers from KatiharHost

Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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