ICDSoft was founded in 1993 to offer software development services. In 1999, it expanded to include shared web hosting services, and now it also offers managed VPS.
This company provides customers in over 140 countries with more than 59,000 hosted websites. Although ICDSoft is based in Bulgaria (with network connections to Romania, Serbia, Macedonia, Greece, and Turkey), two of its three data centers are in the United States and Hong Kong.
ICDSoft’s website is in English.
Features and Ease of Use
ICDSoft’s shared hosting can cater to different kinds of customers all the way up to large businesses with one million monthly views.
The three hosting plans, which vary slightly according to the data center location, provide the following features as standard:
- 99.997% average uptime
- Discounted domain registration (free on VPS)
- Free SSL certificate
- Automated daily backups
- From 1 GB to 100 GB storage space
- 20 GB to 2000 GB transfer
You don’t need to know HTML to build and host a website with ICDSoft. The custom website builder lets you choose a template and edit the already-created pages, add more, and add graphics. But, crucially, and unusually, it doesn’t have a drag-and-drop interface. Alternatively, you can install WordPress instead, using the one-click installer that also allows you to configure the WordPress core automatic updates.
Developers can use the PHP, Python, and Perl programming languages, and you can get shell access from the control panel. The provided custom control panel isn’t as easy-to-use or mobile-friendly as the popular cPanel control panel, but it does have a cPanel Importer to transfer the website files from your previous host.
ICDSoft uses reliable, high-performance SSDs with RAID 6 to secure your data against a drive failure.
Pricing and Support
ICDSoft’s hosting plans are offered at reasonable prices, and at the time of writing, they were available with a half price promotion. Pricing aside, the hardware, the free Let’s Encrypt or GeoTrust SSL certificates, the discounted domain prices, and other features make this vendor worthy of consideration.
There is no free trial, and there are no monthly payment plans, so you have to commit to a one- or two-year term. The good news is that the incredibly generous 100-day money-back guarantee (most hosts offer 30 days) gives you more than three months to change your mind.
ICDSoft has a 15-minute response guarantee for support tickets, and its average response time is only seven minutes. You can expect to receive an email response within one hour. I chose to use the live chat channel for my pre-sales support queries.
For self-support, ICDSoft has an FAQ page that leads to an online manual.