DedicatedHub is a U.S. based web hosting provider. The vendor specializes in providing dedicated servers, VPS, and cloud server hosting solutions. It prides itself on providing hosting solutions operated on SSD, SAS, and SATA cloud servers. DedicatedHub has a number of data centers located in Turkey, the Netherlands, Germany, Hong Kong, Italy, France, Singapore, Japan, and the U.S.
Features and Ease of Use
DedicatedHub hosting solutions include the following standard features:
- SSD storage
- Multiple locations
- Windows operating system
- CloudLinux operating system
- IP addresses
- 1GB+ RAM
DedicatedHub hosting plans run on SSD, SAS, and SATA disks servers. The servers use modern Intel Xeon processors including Xeon quad core for high performance and reliability.
The vendor’s dedicated servers start from DEDHUB-BMS1 (8GB RAM, 300GB SAS disk space, and 16 IP addresses) to DEDHUB-BMS5 (64GB RAM, 2TB SATA disk space, and 253 IP addresses).
DedicatedHub servers are monitored 24/7/365 to ensure that the system keeps running round the clock and that emerging issues are addressed promptly and effectively. All the same, the vendor does not commit itself to an uptime network guarantee.
This vendor does not offer backup services and none of its packages include SSL certificates, even as an additional solution.
Pricing and Support
DedicatedHub hosting solutions are competitively priced. The vendor offers monthly, quarterly, semi-annual, and annual billing cycles. Its hosting prices are listed in U.S. dollars. Customers can pay via Paypal or using their credit cards.
DedicatedHub has no money-back guarantee or any other refund policy. Unlike most hosting companies that offer cPanel for free, DedicatedHub charges its customers a fee to access it.
DedicatedHub’s support team is available 24/7. You can get in touch with them via email, live chat, or ticketing system. The vendor has not availed a support phone number.
Although the vendor claims that its average response time is less than 20 minutes, the support email I sent never got a response. Mind you, this is after I unsuccessfully tried reaching the vendor via their live chat.
What’s more, the support link on its website returns a 404 error. The DedicatedHub website has neither a knowledge base nor an FAQ section.