Colombia Redes is a 100% Colombian based web hosting company with a client base of over 5,000. The firm’s objective is to be the leading web hosting vendor in the Latin American community and all Spanish speaking countries at large. It offers shared hosting, reseller services, VPS, and dedicated server solutions. The company’s data centers are located in Canada and the U.S.
In addition, it provides other internet services including SSL certificates, domain name services, audio streaming, and email hosting solutions in Colombia and other countries in Latin America. The website is available in Spanish.
Features and Ease of Use
Colombia Redes hosting solutions include the following standard features:
- Windows/Linux operating systems
- SSD storage
- Raid Protection
- Firewall protection
- Unlimited subdomains
- Unlimited MySQL databases
- SSL certificate
- FTP accounts
- PHP support
- Cron jobs
Colombia Redes web hosting solutions support both Linux operating system and Windows Server 2012. The vendor uses cloud-based servers with 100% enterprise-grade SSD disks for lightspeed performance.
Colombia Redes includes three control panels in its hosting plans: cPanel, Plesk, and DirectAdmin. These provide easy-to-use web interfaces for users to manage their accounts.
This hosting provider offers six shared hosting packages. The Windows shared hosting plans include Start, Deluxe, and Unlimited. Start is the basic shared hosting package and it comes with 100GB disk space, 250GB monthly bandwidth, and a noteworthy number of unlimited features, including unlimited MySQL and unlimited FTP accounts.
On the other hand, Unlimited, the vendor’s most advanced plan on Windows hosting, comes with unlimited features just as its name implies including unlimited disk space, unlimited monthly bandwidth, unlimited FTP, and unlimited emails, among others.
Colombia Redes employs ev1Soft Technologies to offer daily, weekly, and monthly backups and restoration of your entire website on alternate hard drives. What’s more, the vendor allows users to make backup copies of data and files or backup copies of the entire website.
The vendor’s cloud-based backups are pre-integrated with CodeGuard. CodeGuard offers the fastest and most reliable website backup, monitoring, and restore service. This allows users to set up automatic backups for all of their websites and restore data with just a few clicks.
Aside from the standard free SSL certificates included in this vendor’s web hosting services, Colombia Redes offers other SSL certificates and SiteLock packages as additional hosting tools. They come with advanced features for clients looking for high-end security for their websites.
Pricing and Support
Colombia Redes hosting solutions are significantly cheap considering the resources and features included in its plans. The prices are listed in Colombian peso and the company offers pretty flexible billing cycles, which include monthly and annual subscriptions.
The vendor has a 99.9% network uptime guarantee. There are contradictory statements regarding its money-back guarantee; on some pages, it says it offers a 30-day money-back guarantee while on others it only offers a 15-day money-back guarantee for the same hosting solutions.
You can contact the Colombia Redes support team via live chat, email, telephone, and ticketing system. However, the technical support team isn’t available round the clock. It is only available between 8:00 AM and 8:00 PM COT on weekdays and from 9:00 AM to 2:00 PM COT on Saturdays. Unfortunately, the support team is highly unresponsive; all of my attempts to get in touch with them were unfruitful.
Colombia Redes has an empty knowledge base section, and while the vendor also has a video tutorials section, the link to this page returns an internal server error.