Cloudhostku (My Cloudhost) started its journey in 2016, and today, this Indonesian web host offers cloud hosting, reseller cloud hosting, cloud VPS, domain registration, and SSL certificates. Its website supports Indonesian, while its WHMCompleteSolution-powered client area supports 26 additional languages, including English.
Features and Ease of Use
Cloudhostku offers ten cloud hosting plans (including a free one), three reseller cloud hosting plans, and three cloud VPS plans. Its budget cloud hosting plans come with:
- 99.5% guaranteed uptime
- Hosting for unlimited websites
- 1 GB to 4 GB SSD storage
- Unmetered bandwidth
- Unlimited features
- 512 MB cloud memory
- Weekly backups
The host claims to use the best hardware, optimization techniques, and SSD storage for peak performance and reliability. Since it has data centers in several worldwide locations, you can choose your server location to be the U.S.A., the U.K., the Netherlands, Singapore, or France.
Cloud hosting comes with a 99.5% uptime guarantee or 100% uptime guarantee (depending on the level). VPS plans give you a 100% uptime guarantee and allow root access via SSH for complete control of your server.
The “white label” reseller plans let you rebrand them as your own to sell on.
Pricing and Support
Cloudhostku’s cloud hosting starts dirt-cheap (even free), and the company provides promo codes from time to time to save you even more money. Plus, you can get a free .com domain for life with some of the cloud hosting packages.
You can pay for plans in U.S. dollars or Indonesian rupiah, by PayPal or bank transfer, on billing cycles from monthly to annual. The generous 60-day money-back guarantee (excluding domain and SSL costs) gives you two months to change your mind. Beforehand, you can even take advantage of the 30-day free trial that provides 500 MB storage, 10% CPU, 256 MB cloud memory, and 10 GB bandwidth to get you started.
Cloudhostku claims to offer live chat and ticket-based 24/7 customer support, but the live chat wasn’t live when I wanted to try it, and my offline message elicited no response. Maybe it’s because I’m only a pre-sales prospect customer.
If you have to resort to self-support, you might be disappointed to discover that the knowledge base contains only ten tutorial-style posts: