Reviews and expert opinion Brain Host

Ranked 1629th from 2651 Web Hosting
4.2
Ease of Use
4.2
Features
4.3
Pricing
4.2
Support
4.0
Server locations
USA
Mark Holden
Mark Holden
Web Hosting Expert
Brain Host started its journey in 2010. It offers shared web hosting plans along with domain registration and domain transfer services.

Overview

Brain Host

Since its establishment in 2010, Brain Host has hosted more than 350,000 websites. It uses SSD drives in its servers and code enhancements together with caching and CDNs to speed up page load speeds of its customers significantly.  

Features and Ease of Use

Brain Host

Brain Host offers three shared web hosting plans – Silver, Gold, and Diamon (I think this is a spelling mistake and the plan’s intended name is Diamond). From personal website to e-commerce website to company website, these plans will meet a varied range of needs. The entry-level plan comes with 1 website layout, 5 email accounts, and 100 GB disk space along with DNS backup/restore. If you need more resources and additional features, you can opt for either of the two higher plans, which come with 3 and 10 website layouts, 10 and 20 email accounts, 500 GB and unlimited disk space respectively. They also offer DNS backup/restore and DNS management. Additionally, you will get a free domain for registration with the Diamon(d) plan.

Brain Host offers 99.9% uptime guarantee. Its web hosting plans come with

  • Robust backup solutions
  • 1-click installation of popular CMS like WordPress, Drupal, and Joomla
  • Extensive programming language support
  • Daily spyware and spam scans
  • User-friendly website builder
  • Free FTP accounts
  • cPanel access for higher control and customization
  • E-commerce features (PayPal support, merchant account support, OsCommerce shopping cart etc)

Though Brain Host claims to have one of the fastest web hosting environments (17X), it doesn’t offer any logs or speed test files that could help in verifying it.  

Pricing and Support

Brain Host’s plans aren’t the cheapest. Even its entry-level plan is more than double of what the industry average is. And when you add the cost of domain registration (except for the highest plan that offers free domain), it would mean an additional burden that you will have to bear. The company has a thirty-day money-back guarantee. Since all three web hosting plans of Brain Host are payable on a monthly basis in USD, you can easily try them out worry-free, thanks to this guarantee. But I faced a problem while placing my order for any of these plans as none of the “Purchase” buttons below them worked.

You can reach the company’s support staff via phone or through a form on their website. However, I failed to reach them via phone and a query I submitted via the company’s online form remained unanswered. Both of these reflect badly on a company that serves global customers.

Brain Host offers live support inside cPanel for its existing customers. You can also raise a ticket through their “Support Center Home Page” though you will have to log into your account. Since the company has its offices in London, Chicago, and Hanoi, you may visit them in person in case your issue can’t be addressed via the other modes.

Brain Host’s website has a blog styled feature where it has different categories named General Question, Technical Support, and Tutorials – to name a few. Sadly, none of them have any useful information (and most have the placeholder text of lorem ipsum). This is a big disappointment, especially if you believe in self-help.

Pricing

4.2

Web Hosting

Plan Name
Storage
Number of Sites
Price
500 GB SSD
3
$9.9
Unlimited SSD
10
$11.9
Plan Name
Storage
Number of Sites
Price
100 GB SSD
1
$7.9
500 GB SSD
3
$9.9
Unlimited SSD
10
$11.9
More Details
A Free Domain is included when purchasing any hosting service from Brain Host

Bottom line on Brain Host

If you are looking for no-frills shared hosting plans, Brain Host’s plans could be just what you need.

Pros

  • 8+ years of industry experience
  • Features to suit users with little technical expertise
  • 30-day money-back guarantee
  • Robust backup solutions

Cons

  • No 24/7 live chat option
  • 99.9% uptime guarantee

Keep your web hosting simple with Brain Host’s hosting plans.

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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