Beyond Hosting is a premium managed cloud hosting provider. Its hosting is expensive, but it is suitable for high-traffic websites and is backed by excellent support.
Beyond Hosting is a U.S. business with more than 15,000 customers. It sells managed dedicated cloud servers, bare metal dedicated servers, and private cloud servers. It has a modern, attractive website, which is available only in English.
Features and Ease of Use
Beyond Hosting offers a range of enterprise-level packages that include the following features as standard:
Ten-year 99.99% uptime record
Automatic data backups and restore
Unlimited domains and websites
cPanel and root access
Free domain configuration
Unlike some cloud hosts, Beyond Hosting provides a one-click installer for popular programs like WordPress, Joomla, and Drupal. It also offers the cPanel control panel, which is equally unusual for a cloud hosting provider.
The many performance-enhancing features include the latest Apache 2.4 and LiteSpeed Web Server with LSCache (for an additional monthly fee). Beyond Hosting claims a website loading speed of 202 milliseconds, compared to 500+ milliseconds for the likes of HostGator, Bluehost, and GoDaddy.
The managed cloud services mean that you’ll be paying a premium, but Beyond Hosting will handle all the technical tasks such as server configuration, maintenance, backup, and storage. This could be attractive to customers with high-traffic websites and e-commerce stores.
Beyond Hosting boasts a “four nines” (99.99%) uptime record over ten years. While this is excellent, do keep in mind that this is not guaranteed, so you won’t get compensation in the event of downtime.
Pricing and Support
Unlike other cloud hosts, Beyond Hosting’s packages are priced per month rather than per resources you use. And you get a 45-day money-back guarantee, which is also unusual in the world of cloud hosting.
New customers can ask for free website migration, whereas existing customers can get free software updates, software installation, and domain configuration. It’s rare to encounter a company that so clearly explains what’s included in its managed hosting plans, so I give Beyond Hosting full marks for this.
You can contact Beyond Hosting’s customer support team by submitting a support ticket, scheduling a call, or initiating a live chat:
There’s no knowledge base for self-support (unless this is available only to signed-up customers), but there is an infrequently-updated blog.
Beyond Hosting’s hosting isn’t cheap, and you’ll almost certainly find more affordable cloud hosting elsewhere. However, if ease-of-use is more important to you than cost, you could benefit from Beyond Hosting’s one-click installers and free configuration support.
Pros
Lots of support features
45-day money-back guarantee
cPanel and a beginner-friendly one-click installer
Several customer service channels
Cons
Not the usual cloud hosting pay-as-you-go pricing model
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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