Reviews and expert opinion Beyond Hosting

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

Beyond Hosting is a premium managed cloud hosting provider. Its hosting is expensive, but it is suitable for high-traffic websites and is backed by excellent support. Before you make any final decisions, you should check out Hostinger’s cheap plans.


Overview

Beyond Hosting

Beyond Hosting is a U.S. business with more than 15,000 customers. It sells managed dedicated cloud servers, bare metal dedicated servers, and private cloud servers. It has a modern, attractive website, which is available only in English.

Features and Ease of Use

Beyond Hosting

Beyond Hosting offers a range of enterprise-level packages that include the following features as standard:

  • Ten-year 99.99% uptime record
  • Automatic data backups and restore
  • Unlimited domains and websites
  • cPanel and root access
  • Free domain configuration

Unlike some cloud hosts, Beyond Hosting provides a one-click installer for popular programs like WordPress, Joomla, and Drupal. It also offers the cPanel control panel, which is equally unusual for a cloud hosting provider.

The many performance-enhancing features include the latest Apache 2.4 and LiteSpeed Web Server with LSCache (for an additional monthly fee). Beyond Hosting claims a website loading speed of 202 milliseconds, compared to 500+ milliseconds for the likes of HostGator, Bluehost, and GoDaddy.

The managed cloud services mean that you’ll be paying a premium, but Beyond Hosting will handle all the technical tasks such as server configuration, maintenance, backup, and storage. This could be attractive to customers with high-traffic websites and e-commerce stores.

Beyond Hosting boasts a “four nines” (99.99%) uptime record over ten years. While this is excellent, do keep in mind that this is not guaranteed, so you won’t get compensation in the event of downtime.

Pricing and Support

Unlike other cloud hosts, Beyond Hosting’s packages are priced per month rather than per resources you use. And you get a 45-day money-back guarantee, which is also unusual in the world of cloud hosting.

New customers can ask for free website migration, whereas existing customers can get free software updates, software installation, and domain configuration. It’s rare to encounter a company that so clearly explains what’s included in its managed hosting plans, so I give Beyond Hosting full marks for this.

You can contact Beyond Hosting’s customer support team by submitting a support ticket, scheduling a call, or initiating a live chat:

Beyond Hosting

There’s no knowledge base for self-support (unless this is available only to signed-up customers), but there is an infrequently-updated blog.

How much does Beyond Hosting cost?
Beyond Hosting offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Beyond Hosting plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Beyond Hosting can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Beyond Hosting here.
How good is Beyond Hosting’s customer support?
Beyond Hosting is not ranked as one of our top web hosts. But that can also be a result of Beyond Hosting being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does Beyond Hosting match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
Beyond HostingCompare 4.1 Compare
BluehostCompare 2.5 Compare

Pricing

4.0

Beyond Hosting Cloud Hosting

Plan NameStorageBandwidthCPURAMPricePlan NameStorageBandwidthCPURAMPrice2G40 GB SSDUnlimited12 GB$49.99More Details
More details

User reviews

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Ben
Netherlands
beyondhosting.net
February 29, 2020
Beyond Hosting - Customer Service regarding billing is horrendous

Filed an issue three months ago, still haven't received any other reply than:"Our Billing department is aware of this issue. Based on the Billing issue, your account is under full review. We will escalate this again."Contacted customer support multiple times.

Bottom line on Beyond Hosting

Beyond Hosting’s hosting isn’t cheap, and you’ll almost certainly find more affordable cloud hosting elsewhere. However, if ease-of-use is more important to you than cost, you could benefit from Beyond Hosting’s one-click installers and free configuration support.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Lots of support features
  • 45-day money-back guarantee
  • cPanel and a beginner-friendly one-click installer
  • Several customer service channels

Cons

  • Not the usual cloud hosting pay-as-you-go pricing model
  • The 99.99% uptime record is not guaranteed
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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