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JotForm Expert Review

Platform Score

4.7/5
  • Ease of Use
    4.8/5
  • Templates
    4.8/5
  • Features
    4.8/5
  • Pricing
    4.8/5
  • Support
    4.5/5
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Ranked 1st from 10 The Best Online Form Builders 2018 - Easily Create Forms

Overview

The Easiest and Effective Way to Create a Form

JotForm.com are one of the first (if not the first) form builder to appear on the web, and during their time they have tweaked and perfected a service that has become second to none. They claim to have the easiest service, and when you go to create a form you can easily see why. You don’t need to part ways with any cash or even supply a credit card to use their features and they even throw in unlimited forms, reports and form fields. For this reason alone, you need to give JotForm a try.

Why Choose JotForm?

  • Very easy interface
  • Easy payment integration
  • 5 forms at free level
  • Widget Integration

Want to know if JotForm is right for you?
Let’s check it out!

User Reviews

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Very handy

A nice product that has made information gathering easy and simple. Plenty of tools to keep you busy and on top of everything. The builder is easy to use and very flexible. The preview component, allows you to review the form from a computer, tablet

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Value for money - User friendly

Before JotForm, I had tried creating forms with other software (online or offline). The offline ones were ok, but you couldn't get a fast support or no support at all when you had implementation issues or inquiries. The online ones, in one word, suck

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Very Useful and User-Friendly

JotForm is a very useful online tool that let's you create and customize forms according to your needs. I've made use of JotForm for forms that I have to create for work. I've done registration forms and RSVPs using the website. I like that it's so e

To all the 21 user reviews

Templates

4.8/5

Template Are Filled With Dynamic Forms

JotForm supports an amazing array of templates in their library, categorized by industry and use case scenarios so you can easily find what you’re looking for.

Many of these templates come with pre-configured conditional fields, and that takes the majority of work off your shoulders.

All templates are laid out across the page, and refresh automatically as you scroll down.

Template Selection: There are hundreds different templates, and you can view them by Industry or Form Type. Being that everything is so clear and with the ability to narrow down your search for faster and more accurate results, even beginners can find their way around.

Customization: Every item of each form template is modifiable, and can be further tweaked with a variety of theme templates. There are a lot of themes that are free as well as some that cost a small fee.

MultiMedia: 3rd party apps and widgets allow you to integrate image uploads, slideshows, youtube videos and many other multimedia features that will make your forms look modern and visually striking.

Features

4.8/5

JotForm Packs In The Features!

JotForm gives you a lot to work with in the free account, which is perfect for small businesses and beginning users. It allows you to integrate their service with 3rd party apps that your business is already using, like Dropbox, Paypal, Google Sheets and MailChimp, to name a few.

You can also increase form functionality by adding JotForm widgets, adding photos, videos, signatures, checklists and tabs to your forms, among other things.

All account levels allow you to generate unlimited reports, so you can grow your database, keep track of it, and gain valuable marketing insights that will drive your business to success.

 

  • Drag & Drop Builder
  • Industry-specific templates
  • Free Stock Images
  • Lead management

Ease of Use

4.8/5

It Can't Get Any Easier

There aren’t many services that you can just load-up and hit the ground running with, but JotForm is definitely one of those services that are so easy for any user from basic to expert to pick-up.

There’s a short video that runs through the process of creating a form which you may want to watch, as well as an onboarding process that guides you through the tools and features available.

Each page element can be customized to the fullest, without requiring any special skills. Forms can be previewed before publishing to allow you to perfect your forms before they go live.

We like how easy it is to integrate payments into web pages. There are so many little goodies – like a customizable tool text box – that you can literally spend hours tweaking your forms to your heart’s content.

 

Support

4.5/5

Helpful Forum, Email Support for Paid Accounts

JotForm has a very robust Support Forum for its Free accounts, with email support and Live Chat. In addition, the FAQ, User Guide, and Forum buttons are handily available at the top right of the builder window, whenever you need them.

The quick 2-minute video will definitely get you up-and-running, with a link to their YouTube channel which holds many more.

The only drawback is that email support seems to take a long time. However most of the information can be found in the forums, so if you know what you’re looking for, finding the answer should be easy.

  • Email Support – paid plans only
  • Forum
  • Support Center
  • Blog
  • Video Tutorials
  • Phone Support
  • Live Chat

    Pricing

    4.8/5

    Lots For Free, Reasonable Upgrade

    JotForm gives you a lot for free, and those that need more services pay a reasonable monthly fee: the Bronze account is good for many medium-sized businesses. It removes Jotform branding from your forms and gives you up to 1,000 firn submissions for under $20 per month. Upgrading to Silver will allow you to accept up to 10,000 form submissions and have more storage space to keep your database. The Gold account supports features such as unlimited forms, 1,000,000 monthly views and 100,000 forms submissions for just under $100.

    Review Summary by Barbara Harris

    4.7/5

    JotForm is great for the casual form builder, as well as businesses of all sizes. Small merchants will find enough free tools to get them started,with a reasonable monthly plan. The builder is very user-friendly and there is plenty of support options.

    PRO’S

    CON’S

    • Lots of great templates
    • Easy to use
    • Free merchant tools
    • Form-building addicts will have a hard time leaving
    • Email support is a bit slow
    Click here to try JotForm.
    • Starting Price: $ 0.00
    • Setup Time: 15 Minutes
    • Free Trial: Unlimited

    Review Summary by Barbara Harris

    4.7/5

    JotForm is great for the casual form builder, as well as businesses of all sizes. Small merchants will find enough free tools to get them started,with a reasonable monthly plan. The builder is very user-friendly and there is plenty of support options.

    PRO’S

    CON’S

    • Lots of great templates
    • Easy to use
    • Free merchant tools
    • Form-building addicts will have a hard time leaving
    • Email support is a bit slow
    Click here to try JotForm.
    • Starting Price: $ 0.00
    • Setup Time: 15 Minutes
    • Free Trial: Unlimited

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