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Reviews and expert opinion CoffeeCup

Ranked 5th from 10 Form Builders - Easily Create Forms
4.3
Templates
4.0
Ease of Use
4.5
Features
4.0
Pricing
3.0
Support
4.8
Pricing Range
Freebie $0
Premium $129
Barbara Harris
Barbara Harris
Form Builder Expert
CoffeeCup Form Builder is a straightforward program with minimal learning required. As long as your web host supports PHP, you can create complex web forms with the help of this simple drag-and-drop interface. Unlike certain form builders, CoffeeCup caters well to a wide range of users. Beginners get a simple, easy-to-use interface that allows them to create and publish forms without any programming knowledge. However, more advanced users also have the ability to customize their forms further with the help of split-screen and cross-browser previews of raw code.

Overview

CoffeeCup

Fun and Stylish Forms With a Free Version

CoffeeCup Form Builder is a straightforward program with minimal learning required. As long as your web host supports PHP, you can create complex web forms with the help of this simple drag-and-drop interface. Put in checkboxes, radio buttons, text fields, drop-down lists, or even fields for payment details: you can customize your form however you’d like and control how it looks to your users. The free Lite version is sufficient for most users, though additional features are available with the higher-tiered plans.

Unlike certain form builders, CoffeeCup caters well to a wide range of users. Beginners get a simple, easy-to-use interface that allows them to create and publish forms without any programming knowledge. However, more advanced users also have the ability to customize their forms further: the software allows split-screen and up to 11 cross-browser previews of raw code, so users can test and edit their forms in multiple formats.

Why Choose CoffeeCup?

  • Build powerful web forms in minutes without coding
  • Forms styled with HTML5 and CSS3S
  • Easily integrate your form with popular payment providers
  • Host forms on S-Drive or your own server

Want to know if CoffeeCup is right for you?
Let’s check it out!

Templates

4.0
CoffeeCup

Design From Templates in a Snap

You can easily create a form from a template by choosing File>New From Template.

Template Selection: There are approximately 2 dozen templates, ranging from the the most basic/essential forms, through to eCommerce forms.  All templates are very cleanly designed and easy to use.

Customization: You can customize the individual templates to your heart’s content. The Lite version comes with a dozen quirky themes to help you get your form noticed/filled out. More are available for purchase or are included with the paid version.

Features

4.0
CoffeeCup

CoffeeCup Brewing With Features

CoffeeCup comes with a good amount of features, even at the Lite level, to help you quickly build incredible forms.

When you come to creating a form you can access all the tools and features down the right hand-side of the screen, all broken down into well-thought out categories. The higher the tier plan, the more features will become available, but most users will find the free version good enough.

Ease of use

4.5
CoffeeCup

A Dream to Use With Straightforward Publishing

If you are a beginner then the first thing you want to see is an easy to use interface, clutter free and with minimal tools and features to help you build a form . Luckily, CoffeeCup handles this area really well and makes creating and publishing forms a piece of cake.

Downloading and installing the app is quite easy, but a separate step is required to configure/create your S-Drive. The S-Drive website itself is easy to use and manage.

The best part is the intuitive interface which makes it a perfect choice for beginners. And if you’re someone with more coding skills under your belt- then you have plenty of opportunity to take your forms to the next level! With multiple ways of viewing your work including Split-screen and up to 11 cross-browser previews- you will really be prepared for any format by the time you publish your site.

Support

4.8
CoffeeCup

Toll-Free Support for Everyone!

CoffeeCup is one of the few providers to offer toll-free support to all of their users. On top of that, they encourage users to get priority support from their Support Room, where they promise to answer within 24 hours.

An extensive knowledgebase has a variety of articles as well as tips and tricks.
CoffeeCup has a blog with all the latest news, and there is also a forum where they encourage suggestions for features and products. A 63-page user guide for the Builder is included with download/purchase.

  • Email Support
  • Forum – plus separate Ambassador Program for enthusiasts
  • Support Center
  • Phone Support
  • Blog
  • Video Tutorials
  • Live Chat

Pricing

3.0

Two Types of Pricing: Software and S-Drive

Pricing for CoffeeCup is multi-faceted. On the one hand you have the Web Form Builder which is a pricey after a 2-week trial, that includes the form builder along with a variety of other tools for PC users, and a Lite version which is free. Then, you have S-Drive, which is kind of essential if you don’t want to upload everything manually  to your own website. While the software is good, coupling it with the S-Drive fees can give you a real advantage over your competitors. There is a 30 day money-back guarantee and a 2 weeks free trial, so there is really nothing to lose.

Freebie

$0
/ Month
Get Started

Premium

$129
/ One time fee
Get Started

User reviews

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1
Joe Deasy
Singapore
1
Buyer Beware - Dishonest Company Coffeecup Software

At coffeecup.com, "Lifetime Updates" was prominently marketed as a major value added feature of Coffeecup Software for many years. As such, that feature is in fact a valid legal contract they made with all of their customers. As others note, they violated that contract and actively censor any comments with reference to it.What makes matters worse, is Coffeecup Software not only promised updates, they also promised to make the software available for re-download at any time. This was useful, and valuable, in that it could easily be installed on a new computer system, or reinstalled in the event it got corrupted. That worked a few times, but when Coffeecup decided to break their promise, the download page disappeared.The way it worked, was that coffeecup.com would list all the software packages you purchased in the account page of the website. The SEO page title is "Download Your Purchases | Coffeecup Software" and the page title reads: "Software You Own". Anytime you needed to, you could go to that page and download the latest version of it. I had purchased about 15 software packages. According to today's "account page", I now only own 4 software packages (all of them out-dated and thoroughly useless). The primary tool "HTML Editor" is long gone. So not only do I not receive updates, I no longer own the software I paid for (according to them). Hmm, wouldnt it be ironic if I used that outdated "HTML Editor" software that I dont own to create a website mocking their dishonesty?After they discover this review, I'm sure they will lock me out of my account page at coffeecup.com. But thats ok because I have no need to return there, and have screenshots of their broken promises in case any class action ambulance chasers get in touch with me.Joe Deasy

guest
USA
Im happy I now registered

Hurrah! Finally I got a webpage from where I can truly get valuable data regarding my study and knowledge.

3
Frank Alameda
USA
allseasons-remodeling.com
3
No SSL for custom sites

For "Hosting" They do not support SSL for custom websites, what a surprise. Google ranking wants that. So I went to back to my old host provider feeling like I didnt leave on the best of terms, but you will love their software it is Nice!!!

3
guest
USA
3
No SSL for custom sites

For "Hosting" They do not support SSL for custom websites, what a surprise. Google ranking wants that. So I went to back to my old host provider feeling like I didnt leave on the best of terms, but you will love their software it is Nice!!!

4
Philip
USA
4
CoffeeCup Review

I have bought several coffeecup software over the years and they all won't work anymore except webform builder, but when I migrated from goddady to Bluehost, it does not work, something is missing, no help from Bluehost either, I only realize what was missing after I use WYSIWYG Webbuilder that generate the missing file.

Responsive Email Designer got stripped off the responsive feature after a few months because I refuse to subscribe to their S-Drive cloud storage, how can they harass users or is it because I am not in America?

4
Larry Pitman
USA
4
CoffeeCup Review

I purchase several CoffeCup Software products over the years with the understanding "PUBLISHED" that the software came with a lifetime upgrade policy. After version 12 CoffeeCup decided that revenue was down so changed the policy of lifetime to current versions only. That would be fine except that it should only apply to new purchases, not the grandfathered products. When I complained to CoffeeCup Software about this change, they deleted my post which was polite but expressed what is here as well, and banned me from posting on their site.

BUYER BEWARE, of a company that changes the terms of their contract after the sale.

Bottom line on CoffeeCup

CoffeeCup is a tantalizing brew of software and service, with a couple of caveats in terms of pricing. It’s costly for the builder unless you can get by with the Lite version. However, you barely have any form usage/storage with the Free plan. Power users with their own servers might best take advantage of the Lite plan, but upgrading to any one of the premium versions will give you fully featured forms, providing good value for your money.

PRO’S

  • Easy builder for basic forms
  • Instant integration with S-Drive
  • Regular Expressions add powerful features

CON’S

  • Full version software expensive
  • Separate cost for S-Drive

Click here to try CoffeeCup.

Barbara Harris
Barbara Harris
Barbara is an expert in Performance Marketing. She leads WebsitePlanet PPC and SEO teams, and she mentors SMBs on the use of Search Advertising as well as Social Marketing.
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