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Alerti Expert Review

Platform Score

3.2/5
  • Ease of Use
    3.5/5
  • Templates
    3.5/5
  • Features
    3.5/5
  • Pricing
    2.5/5
  • Support
    2.5/5
alerti-main-page

Ranked 6th from 7 Social Media Management Tools

Overview

The Best Way to be Alerted

Alerti offer a social media management platform that is dedicated to bringing you brand and keywords alerts right to your dashboard, so you can react, engage and bring your social campaigns to life. By having everything in one main area you can really take control over your social media networks, and help increase customer service and sales.

The sentiment analysis feature lets you see whether your brand is being seen in a positive or negative light, or monitor multiple brands under one roof.

Bear in mind that this tool is very much an entry-level tool, so don’t be too surprised if you find out that it is lacking depth when you start to gain proficiency in using it.

Alerti is reasonably priced, and offers a selection of competitive paid packages that can get any small business’ social media accounts off to a great start.

alerti homepage

Why Choose Alerti?

  • A single interface for managing and sharing information
  • Access to data which improves your brand awareness
  • A free account to test the program out

Wondering if Alerti is the best option for your social media strategy?
Let us tell you about it!

User Reviews

avatar
A Must Have For Brands

If you want to know who is talking about you or your brand on social media and websites, blog... then Alerti.com is the place. A must have to listen to onversations and what's been said about you. I give 5*****

Mo

Templates

3.5/5

Great Layout but Just Not Enough Depth

The monitoring aspect of Alerti is very good, as it scans a range of sources from all over the web. If you want to track your brand and improve its reputation, and also provide great customer service, then Alerti is more than able to deliver. It’ll help you check what’s being said about your brand and even about your competitors!

You can save each search query into an archived folder, giving you the opportunity to access it whenever you want to.

While Alerti does provide a certain level of analysis, particularly when analyzing sentiments (positive and negative tones), it simply doesn’t deliver, as it cannot analyze engagement or insights.

Important to note – Alerti does not offer:

  • Google Analytics integration
  • URL shortlinks
  • Extended demographics

Features

3.5/5
Alerti review

The Basics Are Covered
Like every other social media management tool, Alerti covers all the basics such as monitoring, reports, email alerts, and messaging scheduling. However, as you will see further down in this review, most of the more advanced features (such as Facebook fan page management and advanced Twitter statistics) are only accessible in the more expensive paid plans.

One great thing about the Alerti system is the ability to export reports and graphs on the alerts that you have setup, indicating which social media channels are performing the best.
alerti2

However, Alerti does fall behind with the lack of Google Analytics integration and the fact that it is missing a URL shortening service to help track links. You can use Bit.ly for this though so it’s not a massive issue, though you would expect to see this for the price you are paying.

One great area that does put Alerti back in a good light is the collaboration options it has featured. It’s very easy to organize teams, share alerts with them and keep up-to-date with how they are progressing.

With an iPhone app available for download, you can manage all these on the move. Android users will have to use desktop.

  • Mobile app

Ease of Use

3.5/5

Keep Tabs on Your Social Media While on The Go

At first glance, the desktop version of Alerti could be a bit easier on the eye.

In terms of the interface, you have a clear and manageable area to control your social media accounts, with the main navigation running across the top, and the sub-navigation displayed on the left column. Taking up the middle section are the results and graphics that you can draw info from.

If you are looking for a tool that puts an emphasis on alerts, then Alerti definitely lives up to its name.

Support

2.5/5

Tiny Knowledge Base and Limited Support 

Looking through the Alerti website, there are very few resources to guide you through the software.

The FAQ section only has about 2 dozen entries, and the answers aren’t very detailed.

There is no ticket support system, no video tutorials, no community discussion groups, and no telephone number present on the site.

The only support you do get is via email, but it’s unclear how long it would take them to respond.

  • Email Support
  • FAQ

    Pricing

    2.5/5

    You Can Start With a Free Plan, But It May Not Be Enough

    Alerti offers a free version, which is a massive plus point, however, the free version limits what you can access and control, so to really make sense of it,  you will need to take one of the premium packages.

    The number of social accounts you can add is limited on all plans, with Pro starting at 2 social accounts, and Enterprise at 15 accounts- definitely not enough for a large business. What this all comes down to is that while Alerti does provide the goods (Twitter stats, Facebook fanpage management); it baits you into paying the maximum price to get them.

    Up-front annual subscriptions entitle you for a discount, and you can upgrade or downgrade your plan anytime.

    • PRO
      $29
      /Month
      • Automatic post scheduling
      • Bulk post scheduling
      • Traffic & Conversion tracking
      • Number of social accounts
      • Post on multiple platforms simultaneously
    • BUSINESS
      $79
      /Month
      • Automatic post scheduling
      • Bulk post scheduling
      • Traffic & Conversion tracking
      • Number of social accounts
      • Post on multiple platforms simultaneously
      • Shortlinks
    • ENTERPRISE
      $249
      /Month
      • Automatic post scheduling
      • Bulk post scheduling
      • Traffic & Conversion tracking
      • Number of social accounts
      • Post on multiple platforms simultaneously
      • Shortlinks

    Review Summary by Barbara Harris

    3.2/5

    Alerti is a social media management tool heavily based on an alert system, which is capable of tracking specific keywords and phrases across blogs, images and social networking sites that you want to monitor, whether these are generic or brand key terms.

    The program has a good number of useful features available, and they do offer a 14-day free trial version, for individuals who want to test the water before committing to a paid package.

    Having a mobile app to let you monitor on the move in the free version is a big plus point, which currently is only available for iOS users.

    Alerti does have its flaws though, the first being that the packages are slightly more expensive than other social media management tools.

    PRO’S

    CON’S

    • Free 14-day trial
    • Basic free version
    • Mobile app for iOS
    • Email alerts
    • Facebook and Twitter management comes with a price
    • Not enough in-depth social media analysis
    • Starting Price: $ 29.00
    • Setup Time: —
    • Free Trial: Days

    Review Summary by Barbara Harris

    3.2/5

    Alerti is a social media management tool heavily based on an alert system, which is capable of tracking specific keywords and phrases across blogs, images and social networking sites that you want to monitor, whether these are generic or brand key terms.

    The program has a good number of useful features available, and they do offer a 14-day free trial version, for individuals who want to test the water before committing to a paid package.

    Having a mobile app to let you monitor on the move in the free version is a big plus point, which currently is only available for iOS users.

    Alerti does have its flaws though, the first being that the packages are slightly more expensive than other social media management tools.

    PRO’S

    CON’S

    • Free 14-day trial
    • Basic free version
    • Mobile app for iOS
    • Email alerts
    • Facebook and Twitter management comes with a price
    • Not enough in-depth social media analysis
    • Starting Price: $ 29.00
    • Setup Time: —
    • Free Trial: Days

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