1. Is iThemes exclusively for WordPress websites?

Yes. You cannot host anything but WordPress websites with iThemes. Depending on the plan you purchase, you can host anything from two to 100 websites.

2. Does iThemes have managed WordPress hosting?

No. Despite offering WordPress hosting, iThemes does not have a fully managed service. On the other hand, the company does include its Sync Pro dashboard, BackupBuddy, and Security Pro software in all plans. With these, you’ll be able to do everything that a managed service offers and more. The downside is that you have to do it yourself. There’s no tech crew to help you out, and customer support is limited.

3. Does iThemes use cPanel?

No. However, iThemes does have a powerful dashboard in the form of Sync. The latter lets you do everything you can do with cPanel and more. With its proprietary control panel solution, iThemes’ hosting brings more value. You can easily manage WordPress updates, but also themes and plugins, send maintenance reports to your clients, and more.

4. How can I get an iThemes refund?

iThemes has a strict refund policy. If you’ve purchased a plugin or plugin suite from the company, you will not be able to apply for a reimbursement. However, if you have a recurring-payment type of service with iThemes, such as a WordPress hosting plan or a separate license of Sync Pro, you do get the benefit of a 30-day money-back guarantee.