Zain Hosting powers Pakistan’s largest cloud platform dedicated to small, independent ventures, with more than 45000 customers worldwide and managing over 62500 domain names. We spoke with their Support Team who live by the same principles as any successful startup: hustle, adapt, listen.
Can users register, purchase, and transfer domains through Zain Hosting?
Yes, we offer domain registration, purchasing, and transfer.
Is domain protection available?
Not yet, but we hope to be partnering with Comodo so we can begin offering domain protection service.
What Hosting plans do you offer?
What scripts/apps are available for customers to install on their sites?
Shared hosting plans and VPS include Softaculous, which gives you quick access to install 453 apps, tightly integrated with their cPanel.
Do you offer custom Web Designing?
Yes, we offer custom web design services and have designed over 500 websites for our clients.
Are backup and recovery services available?
Yes, all accounts are backed up daily on remote servers, and clients can restore their backup anytime through the JetBackup application from cPanel.
How are your servers protected against hackers and other cyber threats?
Our servers are secured with Imunify+ and Modsec Comodo.
What type of support is available to your customers?
Customers can assess support via live chat on the website, Email support, ticket system, WhatsApp, phone, and text message.