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As a web hosting provider, GoDaddy is far from perfect. However, it was true to its word and gave me a full refund when I cancelled my account – though the process was not fast, easy, or straightforward.
GoDaddy doesn’t offer a money-back guarantee after 48 hours on hosting plans with terms of less than one year in length, which is a major reason many people decide not to try it. It also doesn’t provide standard security features, like SSL certificates, with its two most basic plans (and they’re not that cheap).
There are no monthly billing options on GoDaddy’s lowest-priced plan, either – you’ll have to commit to a minimum of three months.
If you’ve decided GoDaddy is not for you, this article will take you step-by-step through the process of cancelling your GoDaddy account and services.
If you want to try a better budget provider, Hostinger is one of our top-rated web hosts, offering superior performance, reliability, and security than GoDaddy, at lower prices.
Quick Guide: How To Cancel GoDaddy and Get a Full Refund
- To cancel your account, the first step is to head to the GoDaddy website and log in.
- Click on your name in the top right of the screen. This will bring up a context menu. Choose the Renewals and Billing link.
- Click the checkbox. Select the product you wish to cancel by clicking the checkbox beside it, then hit the Cancel Renewal button.
- Click Delete My Product. On the new screen that appears, you’ll see three options. Click the Delete My Product link.
- Check the box. After you’ve checked the box, click Send email.
- Check your email. In order to confirm that you want to delete your product, click the Yes, I Want To Delete! button in the email you receive.
- Click Delete Product. After clicking the button in your email you’ll be brought to one final screen. Click the Delete Product button to complete the process.
- Contact support. To get your refund, contact support by phone or chat. You cannot get a refund unless you contact support.
My Experience: Here’s How I Cancelled My GoDaddy Account
The first step in cancelling your account is to head over to the GoDaddy website in order to log into your account dashboard.





3 Best GoDaddy Alternatives for Shared Hosting
When it comes to shared hosting, there really is no need to consider GoDaddy when so many reputable, high-quality hosting providers are available. Many of them offer lower prices along with standard security features like SSL certificates. We’ve tested each one of the vendors below, and they excelled in areas where GoDaddy fell short.Hostinger
Hostinger scored highly in our testing, as it easily outperforms GoDaddy in most respects. Its plans are also far cheaper, and it offers basic security – like SSL certificates – at no extra charge. It also has a much more generous 30-day money-back guarantee on its entry-level plan (as well as all other plans).

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Nexcess
Though it’s slightly more expensive than GoDaddy, all of Nexcess’s plans come with free SSL certificates, a 30-day money-back guarantee, and superior, cloud-based server infrastructure making it more suitable than GoDaddy for busy websites, particularly those built with WordPress. Furthermore, the service is managed, meaning you’ll receive guidance from experts when optimizing your site.

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InterServer
There are three distinct ways in which InterServer outperforms GoDaddy. For one, it includes free SSL certificates (which any reputable web host should include for free). Second, you get unlimited SSD storage with its Standard shared hosting plan. Lastly, the very reasonable price is available even if you pay on a monthly basis.

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