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JotForm Review

DETAILED SCORES

DETAILED SCORES

DETAILED SCORES

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JotForm JotForm
4.6 14
JotForm Review Idan Cohen
9.4 10
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Overview

The Easiest and Effective Way to Create a Form


JotForm are one of the first (if not the first) form builder to appear on the web, and during their time they have tweaked and perfected a service that comes second to none. They claim to have the easiest service, and when you go to create a form you can easily see why, as you dont even need to signup in order to build a form. Yes, that’s right, you dont need to part way with any cash to build a form and they even throw in unlimited forms, reports and form fields. For this reason alone, you need to give JotForm a try.

Why Choose JotForm?

  • Very easy interface
  • Payment integration a snap
  • Unlimited forms at free level

Want to know if JotForm is right for you?
Let’s check it out…

Templates & Designs

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9.5 9.5

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Template Are Filled With Dynamic Forms

Templates are laid out across the page, and refresh automatically as you scroll down. Mousing over a design gives you a quick description and option to use.

Template Selection: There are hundreds different templates, and you can view them by Industry or Form Type. It may be a little overwhelming for beginners.

Customization: Every item of each form template is modifiable, and can be further tweaked with a variety of theme templates.

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User Friendly

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9.5 9.5

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You Can't Get Any Easier

There aren’t many services that you can just load-up and hit the ground running with, but JotForm is definitely one of those services, that is so easy for any user from basic to expert to pick-up. There is a short video that runs through the process of creating a form which you may want to watch, as it does give you a few tips and tricks, as well as showing you around the tools and features that are on offer.

When you are happy with your form you can also preview how it looks and then make any amendments from there, until you are completely happy.

We like how you don’t even need to sign up to begin checking it out, and how easy it is to integrate payments into web pages, etc. There are so many little goodies – like a customizable tool text box – that you can literally spend hours tweaking your forms to your heart’s content.

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Features

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9.5 9.5

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JotForm Packs In The Features!

JotForm gives you a lot to work with in the free account, perfect for small/beginning users.

Feature
Existent
Description

Number of Forms
You can have an unlimited amount of forms with an unlimited amount of fields.

Add Attachments
You can easily add an upload button for visitor uploads with file size limiter.

Multi Page Form
You can have unlimited pages in your form; the tool is primarily used for surveys, so it is located in the Survey Tools area.

Form Rules
JotForm has a Conditions Wizard which walks you through basic rules like show/hide field and skip pages.

Reports
Reports can be exported (see below) or visualized and shared or printed.

Export Data
Export data for Excel, or .csv, html embed, or rss.

Spam Prevention
JotForm has many anti-spam features, like captcha, unique ID, and security image in their toolkit.

Accepting Payments
You can accept payments through PayPal, Stripe, Google Checkout, 2Checkout.com, ClickBank, WorldPay, 1Bip, and even accept checks and wires with a Purchase Order button. Credit cards can be accepted without a redirect using PayPal Pro or Authorize.Net.

Stats & Analytics
You can view number of submissions as well as a visual report of visitors to your form.

3rd Party Integrations
An Integrations Wizard easily intergrates your form with many popular sites and applications including Google Drive, MailChimp, and DropBox.

Ads
JotForm wins points by having no adware on their free accounts.


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Pricing

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9.5 9.5

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Lots For Free, Reasonable Upgrade

JotForm really gives you a lot for free, and those that need a little more pay a reasonable monthly fee: Premium accounts, good for many medium-sized businesses are just $9.95/mo. If you really need to go Pro, it goes up to $49.95, pretty reasonable, especially if you are reaching the 1,000 sales a month the Premium allows.

Package Details
Free
Premium
Pro

Forms
Unlimited
Unlimited
Unlimited


Accept Payments
10/m
1,000/m
1,000,000/m


Submissions
100/m
1,000/m
1,000,000/m


Support
Forum 24/7
Unlimited email 24/7
Unlimited email 24/7




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Support

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9 9.0

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Helpful Forum, Email Support for Paid

JotForm has a very robust Support Forum for its Free accounts, with email support available for any paid accounts. In addition, the FAQ, User Guide, and Forum buttons are handily available at the top right of the builder window, whenever you need them. The quick 2-minute video will definitely get you up-and-running, but that is essentially the only video on the site, as the User Guide is based on text and images.

  • Email Support – paid plans only
  • Forum
  • Support Center
  • Blog
  • Video Tutorials
  • Phone Support
  • Live Chat
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Summary


JotForm is great for the casual form builder, as well as businesses of all sizes. Small merchants will find enough free tools to get them started, and once the site takes off, in to a reasonable monthly plan. The builder is very user-friendly and there is plenty of support.

PRO’S

CON’S

  • Lots of templates
  • Easy to use
  • Free merchant tools
  • Form-building addicts will have a hard time leaving

Click here to try JotForm.

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Idan

Author: Idan Cohen

Idan is the co-founder of Website Planet, with over 5 years of experience in online marketing. He masters all things PPC, and has a great passion for Analytics and Testing. His motto is "Life isn't about finding yourself, life is about creating yourself".

Users Reviews (13)

Read Testimonials & Reviews of jotform or write your own

 
User Score(based on 13 reviews)
8.5
8.8 More
DETAILED SCORES
Your Score:
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Showing Reviews 1-5 out of 13
"Jot Form Review"
January 07, 2017 | by jeff | JotForm
9
9.0 More Details
DETAILED SCORES
Pros
  • Easy to Use
  • Cost Efficient
  • Great Functionality
Cons
  • None Observed
Reply to this review
"JOTFORM ROCKS!!!"
September 21, 2016 | by julie duran | JotForm
8.5
8.8 More Details
DETAILED SCORES
Pros
  • Support
  • Feature rich
  • Community that builds widgets
  • Excel Data Reporting
Cons
  • Reporting tools lack course/sectional level reporting features
Summary JotForm focuses on what they do best: Form creation at its finest. It is easy to create complex forms with nested conditions. The wide variety of widgets make it super easy to customize your form to collect data in the best possible way. I highly recommend JotForm!
Reply to this review
"Easy to use, terrible monthly subscription model"
July 13, 2016 | by James Leahy | JotForm
4
4.3 More Details
DETAILED SCORES
Pros
  • Ease of use
  • Integration good
Cons
  • SubscriptionWare - bad for customers
Summary Being a developer for, well, since websites started, we will NEVER do subscription based software for web forms. It cripples the client into monthly fees. It also compromises the projected quality of our services over the long haul, as there are no guarantees in this business that a service's quality will hold up over time, or that the product will not be phased out.
Subscription based tools like this are a big red flag to us, and we won't subject our customers to it. Even if they are not paying the subscription, we cannot introduce this kind of variable into our business model.
Reply to this review
"Perfect"
June 09, 2016 | by roberta | JotForm
9.5
9.8 More Details
DETAILED SCORES
Pros
  • perfect
  • easy
Cons
  • none
Summary great web page
Reply to this review
"JotForm is a must have"
June 02, 2016 | by Tristan Vanderluit | JotForm
9
9.2 More Details
DETAILED SCORES
Pros
  • Lots of Widgets
  • Easy Website Intergration
  • Drag & Drop Friendly
  • Payment Support
  • Custom Auto-Responder Emails
  • No Limits on form conditions
  • Secure
  • Flexible to most needs
Cons
  • Not a lot of Themes
Summary JotForm is very easy to use, it is secure and safe to use. It has a simple drag and drop interface, and it supports Payments thru PayPal, and other services. You can simply integrate this with google sheets or other services, and jotform can be used by just about anyone for any reason.
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