JotForm review

Want Easy? JotForm is For You!
9.4/10
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Want Easy? JotForm is For You! Visit Site

Platform Score

1st Ranked 1st from 10
9.4 Ranked 1st from 10
  • Detailed Scores
  • User Friendly
    9.5
  • Templates
    9.5
  • Features
    9.5
  • Pricing
    9.5
  • Support
    9

User Reviews

  • STECI SRC 2017

    9.2
    JotForm Review

    I researched more than one online form options for our Conference Registration Page (Small Church Conference), I was impressed by the unlimited fields and 5 free forms.Very intuitive, even from non-programmers. Support is very good (forum as wel l as Tech team)I will recommend JotForm to all my friends. Thanks.-STECI SRC 2017

  • Kate Gilmor

    9.2
    JotForm Review

    JotForm is an excellent product. It is easy to use. However the support is severely lacking. There is not phone number and when I sent emails they were not answered. I had to resort to sending my concerns (that they had suspended my account) by snail mail!!! After no valid responses to provide assistance after 5 weeks I dumped them. Such a shame as it is a really good product!

  • Rich Cruz

    9.2
    JotForm Review

    I needed a form to track my sales leads from my field sales team and stumbled upon Jotform. No background in website building or anything like that and i was able to create 3 forms within an hour. i found jotform and its been a life saver!! and time saver!! our business will be partners for life!Thanks again for saving us so much time!

  • Janice Sabado

    9.2
    JotForm Review

    the best online form I found on the web!

  • Jorge Garcia

    9.2
    JotForm Review

    It has been a really great tool for our sales force. With the pluggin for geolocation we are able to see where they are.

  • Simon Jakobsen

    9.2
    JotForm Review

    Feels like the code behind the service has so many fails, that they have lost oversight of it. Constantly running into bugs, leading to a lot of time, spent with their supporters. And even though the support team is fast at validating, that there is an error, it takes months for them to correct the errors, meanwhile you have to live with a faulty and useless service.Just not good enough.

  • julie duran

    9.2
    JotForm Review

    JotForm focuses on what they do best: Form creation at its finest. It is easy to create complex forms with nested conditions. The wide variety of widgets make it super easy to customize your form to collect data in the best possible way. I highly rec ommend JotForm!

  • James Leahy

    9.2
    JotForm Review

    Being a developer for, well, since websites started, we will NEVER do subscription based software for web forms. It cripples the client into monthly fees. It also compromises the projected quality of our services over the long haul, as there are no g uarantees in this business that a service's quality will hold up over time, or that the product will not be phased out. Subscription based tools like this are a big red flag to us, and we won't subject our customers to it. Even if they are not paying the subscription, we cannot introduce this kind of variable into our business model.

  • roberta

    9.2
    JotForm Review

    great web page

  • Tristan Vanderluit

    9.2
    JotForm Review

    JotForm is very easy to use, it is secure and safe to use. It has a simple drag and drop interface, and it supports Payments thru PayPal, and other services. You can simply integrate this with google sheets or other services, and jotform can be used by just about anyone for any reason.

  • manos

    9.2
    JotForm Review

    Its is simple and powerful, numerous usage and plenty of features. One has to try to understand.

  • Paulo Casini

    9.2
    JotForm Review

    After you spend the time creating your forms..which is not as easy as you think to make it accurate, they block your site and say due to 'Phishing". After you log in, choose a password they accuse you? I've never heard of such a thing. So use it a ll you want but don't expect to see the results. Pathetic.

  • Mandeep Singh Bawa

    9.2
    JotForm Review

    Overall experience of using Jotform has been amazing and really helpful. I have been able to create really awesome forms and got submissions on them. Was also praised by users for such helpful interface.Amazingly, They have what you are looking for. Its backed by some great programmers to automate the integration and form build-up process. I needed to make a Quiz which automatically submits after 30 minutes, and Wow, they already had an App to make it as simple as eating a cake.Even the Live Chat support has been awesome and the guy was really on tips to help me during form creation.

  • Mandeep Singh

    9.2
    JotForm Review

    Overall the experience of using Jotform has been amazing and really helpful. I have been able to create really awesome forms and get submissions on them. The amazing thing was anything i needed to add like a timer limit...they had it in their widget library.Even the live chat support has been awesome and the guy was really on tips to help me during form creation.

  • FantaManager93

    9.2
    JotForm Review

    Great online form builder, very intuitive and simple to be used even for people not familiar with IT issues. At the same time JotForm gives the possibility to smart user to leverage on advanced features. Highly recommended!!

  • John Romero

    9.2
    JotForm Review

    Jotform.com is probably the best company to easyly set up digital document and surveys for electronic submition. We Run a Elite Tanning Salon Which contains a lot of documents for people to fill out, sign, read and so on. Jotform.com makes it easy for my company to easyly submit alll these forms electronicly and files them how i want and are easy to search and are all uploaded and backed up on a cloud service.Will deff recomend Jotform.com for anybody looking to eliminate all documents for there business. NO MORE FILLING NO MORE SCANNING.... The only thing I would like to see would be Jotform to be able to include All wording and Writing from the documents that are created once they are submitted.

  • Madelynne Morris

    9.2
    JotForm Review

    I'm a therapist, and my industry has been paperless for awhile which is a great thing. But my practice requires I collect data from clients and keep it securely for a period of 7 years. I needed to update a jot form I'd had designed for my intake, bu t my IT person only works 2 days a week [now that was a great career choice!] so I Googled "jot form software" and found Jotform.com, liked how the site was set up with templates [hundreds of them], and started to play. Within about 5 minutes I had the intake form I wanted. In another 20 minutes, I had my dream intake form that I started sharing with colleagues who asked where I found this. For the next three days, I tweaked my new intake form, and I had an ongoing email exchange with some of the IT team at Jotform who answered all my questions with just the right about of detail for a non-tech person and even looked at my site to make sure I was able to make the changes we were discussing. Their tech support was beyond outstanding for a period of 3+ days til we got my form perfect. They should be commended for having both an excellent product and a similarly outstanding team of tech people backing up their product. Well done and thank you for helping me stay paperless!

  • pooja

    9.2
    JotForm Review

    Jot form is very easy to use tool to develop forms of any kind very easily . do use jotforms

  • Thomas Williams

    9.2
    JotForm Review

    Jotform is fantastic as they have loads of tools and ecommerce is useful.Though after creating a few forms my account got suspened for phishing..... I only had some contact forms and account upgrading forms for my online business. I believe your account gets banned if you have the word "password" in the form its ridiculous!! I then contacted Jotform by email telling them it was a mistake they replied saying "Please do not use Jotform for phishing as you forms are for phishing" I replied to that message and said If you look at my forms you will see they are for my onlinr business which requires the cilents password for upgrading.They then ignored me. It seems they do not care about customers much and are very impolite.

To all the 19 user reviews

Overview

The Easiest and Effective Way to Create a Form

JotForm.com are one of the first (if not the first) form builder to appear on the web, and during their time they have tweaked and perfected a service that has become second to none. They claim to have the easiest service, and when you go to create a form you can easily see why. You don’t need to part ways with any cash or even supply a credit card to use their features and they even throw in unlimited forms, reports and form fields. For this reason alone, you need to give JotForm a try.

Why Choose JotForm?

  • Very easy interface
  • Easy payment integration
  • 5 forms at free level
  • Widget Integration
  • Want to know if JotForm is right for you?
    Let’s check it out!

The Review Factors:

Pricing

9.5

Lots For Free, Reasonable Upgrade

JotForm gives you a lot for free, and those that need more services pay a reasonable monthly fee: the Bronze account is good for many medium-sized businesses. It removes Jotform branding from your forms and gives you up to 1,000 firn submissions for under $20 per month. Upgrading to Silver will allow you to accept up to 10,000 form submissions and have more storage space to keep your database. The Gold account supports features such as unlimited forms, 1,000,000 monthly views and 100,000 forms submissions for just under $100.

Templates

9.5

Template Are Filled With Dynamic Forms

JotForm supports an amazing array of templates in their library, categorized by industry and use case scenarios so you can easily find what you’re looking for.

Many of these templates come with pre-configured conditional fields, and that takes the majority of work off your shoulders.

All templates are laid out across the page, and refresh automatically as you scroll down.

Template Selection: There are hundreds different templates, and you can view them by Industry or Form Type. Being that everything is so clear and with the ability to narrow down your search for faster and more accurate results, even beginners can find their way around.

Customization: Every item of each form template is modifiable, and can be further tweaked with a variety of theme templates. There are a lot of themes that are free as well as some that cost a small fee.

MultiMedia: 3rd party apps and widgets allow you to integrate image uploads, slideshows, youtube videos and many other multimedia features that will make your forms look modern and visually striking.

Features

9.5

JotForm Packs In The Features!

JotForm gives you a lot to work with in the free account, which is perfect for small businesses and beginning users. It allows you to integrate their service with 3rd party apps that your business is already using, like Dropbox, Paypal, Google Sheets and MailChimp, to name a few.

You can also increase form functionality by adding JotForm widgets, adding photos, videos, signatures, checklists and tabs to your forms, among other things.

All account levels allow you to generate unlimited reports, so you can grow your database, keep track of it, and gain valuable marketing insights that will drive your business to success.

 

User Friendly

9.5

It Can't Get Any Easier

There aren’t many services that you can just load-up and hit the ground running with, but JotForm is definitely one of those services that are so easy for any user from basic to expert to pick-up.

There’s a short video that runs through the process of creating a form which you may want to watch, as well as an onboarding process that guides you through the tools and features available.

Each page element can be customized to the fullest, without requiring any special skills. Forms can be previewed before publishing to allow you to perfect your forms before they go live.

We like how easy it is to integrate payments into web pages. There are so many little goodies – like a customizable tool text box – that you can literally spend hours tweaking your forms to your heart’s content.

 

Support

9

Helpful Forum, Email Support for Paid Accounts

JotForm has a very robust Support Forum for its Free accounts, with email support and Live Chat. In addition, the FAQ, User Guide, and Forum buttons are handily available at the top right of the builder window, whenever you need them.

The quick 2-minute video will definitely get you up-and-running, with a link to their YouTube channel which holds many more.

The only drawback is that email support seems to take a long time. However most of the information can be found in the forums, so if you know what you’re looking for, finding the answer should be easy.

  • Email Support – paid plans only
  • Forum
  • Support Center
  • Blog
  • Video Tutorials
  • Phone Support
  • Live Chat

Review Summary by Barbara Harris

JotForm is great for the casual form builder, as well as businesses of all sizes. Small merchants will find enough free tools to get them started,with a reasonable monthly plan. The builder is very user-friendly and there is plenty of support options.

PRO’S

CON’S

  • Lots of great templates
  • Easy to use
  • Free merchant tools
  • Form-building addicts will have a hard time leaving
  • Email support is a bit slow

Click here to try JotForm.

  • Starting Price: $ 0
  • Setup Time: 15 Minutes
  • Free Trial: Unlimited

Review Summary by Barbara Harris

9/5 (2 Reviews)
  • Starting Price: $ 0
  • Setup Time: 15 Minutes
  • Free Trial: Unlimited

JotForm is great for the casual form builder, as well as businesses of all sizes. Small merchants will find enough free tools to get them started,with a reasonable monthly plan. The builder is very user-friendly and there is plenty of support options.

PRO’S

CON’S

  • Lots of great templates
  • Easy to use
  • Free merchant tools
  • Form-building addicts will have a hard time leaving
  • Email support is a bit slow

Click here to try JotForm.

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