iPage: Bargain Solution for Small-to-Medium Websites
Nearly everyone has come across iPage before at some point, whether it is through the vast advertising campaigns or through recommendation. You can see why they get a lot of chatter as well, because they offer low prices and great features. Even in the Essential plan you can take advantage of some impressive tools and features from unlimited disk space, domain, email account and bandwidth.
Security is also a primary factor and focus as iPage offer a free SiteLock Security plan to help protect your site against hackers and spammers. A nice little addition to a sturdy service.
Why Choose iPage?
- Great for Small Business/Blog
- Unlimited bandwidth and disc space
- Basic SiteLock Security Plan
- Risk-free — money-back guarantee
Want to know if iPage is right for you?
Let’s check it out…
Uptime & Reliability
Reliable and Secure with SiteLock
The iPage focus is heavy on security and maintenance so its no wonder that the company can offer you a 99.9% uptime guarantee along with a SiteLock security plan that will be handed to you with every plan, for absolutely no charge.
System scans take place on a daily basis, and data centres offer high quality monitoring and power redundancy.
If there are any service issues that need reporting then get yourself across to social media as they will post any major or minor service issues on Facebook and Twitter (including any planned maintenance that could disrupt your service levels).
Easy Signup, But Loaded With Pitfalls
Signing up is easy, but as you go through the walk-thru, they entice you with add-ons you may not need, like security and backup, especially as a beginner. They even try and pimp off a $19.95 “under construction” page.
Bucking the trend, iPage uses vDeck, a newer control panel that is proving popular with webmasters for its overall streamlined interface and configurability. They have incorporated Google Webmaster tools within, a neat feature that will help you manage AdWords, etc. vDeck also uses SimpleScripts, an easy one-click solution for installing popular tools like WordPress and Joomla. Those more familiar with cPanel might be a little confused/disappointed, if only for a second.
A Lot of Features for Your Hosting Bucks
iPage package with its nice set of features would perfectly match the needs of small-to-medium websites like blogs, portfolios, startup projects, promo sites of small companies, etc. Large sites with a lot of traffic and bandwidth should look to a provider with VPS or dedicated hosting. Also you will certainly like the eco-friendliness of iPage — all their equipment is powered by wind.
Prices Can Double at Renewal
Although iPage offers competitive pricing for its Essential package, the devil is in the details. While the first contract price can go as low as $2.95 per month (2 or 3 year contracts) the renewal price can be more than double. Plus, the initial free domain you are given upon joining also carries a renewal fee. Plus, a host of other services like directory listings or mobile versions can make your costs add up.
Good bargain for first year, then prices increase. And it’s a plus they have an anytime money-back.
Lots of add-ons can add up.
Responsive Support And Useful Tutorials
The Essential Plan does includes 24/7 phone, live chat, email and support tickets. The User Guides contain a lot of information for beginners as well as the more advanced, about the different aspects of being a webmaster, from “Understanding Web Hosting” to “Designing Your Website” to “Selling Online”. For resolving immediate issues we’d advise the 24/7 Live Chat — it works perfectly well, support agents are friendly, attentive and give clear answers to all your questions.
- Support Center – Limited
- Phone Support
- Video Tutorials – a handful of generic tutorials
- Live Chat
- Email Support – ticket through control panel
- High price for Premium Support
If you need a host for a small business or blog, iPage has an enticing entry-level offer, in terms of price points and features. However, once your renewal comes around, you will see these prices increase dramatically. Since it doesn’t offer virtual or dedicated servers, if you are planning on creating a feature-rich, heavily trafficked superstore, you’d be advised to look elsewhere.
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Users Reviews (5)
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- Affordable initially
- Easy to use interface
- Fairly fast servers
- Price goes up DRAMATICALLY for renewal
- Must pay extra for site backup
- Support is in India
I figured, okay, I'll just back up my sites and databases and move to another host. Well, you have to pay $12.95 to make a backup. Seriously?!
It'll be a pain in the butt, but I'll back up everything manually, and of course I will move my site to a different host.
- Easy to set up
- Unauthorized renewal charges
- Impossible customer service
- Attractive interface
- Held my domain name hostage
- Never answered my requests for pointing domain name to website builder
- There is a debt for over $200 payable by 2016 and I have no idea where it came from or what it's for
After a year, I suddenly got all these emails saying that my domain was running out and I needed to pay, but the credit card had changed (my husband changed it without my knowledge).
The demand for payment surprised me because I had signed up for 2 years, not 1. I asked them several times what the charge was for, and I got friendly, but confusing answers. Something about domain security.
Then my domain name expired, but was registered as taken, so I could not buy it at another place.
I waited for a while, but saw that they refused to make available my expired domain name -- basically holding my domain name hostage.
So I stupidly paid them what they asked for, but when I submitted requests to walk me through pointing my domain name, they refused to answer at all.
In the end, I bought a different domain name somewhere else. I'm lucky I hadn't set up a website with them.
I guess I should have known because when you sign up with them, and you uncheck all the boxes for the stuff you DON'T want to pay for, they sneakily have those boxes re-checked. A quick call to them solved that problem, fortunately, but it shouldn't have happened at all. I should have realized that if they are willing to trick you, they aren't reliable.
I've never had something like this happen.
I won't use any webhost now.
- Good pricing
- Crashed several times
- Longest wait time to reach a support personel
- All support tickets sent to India & comes back with little or no resolution
- Very cheap
- Crashed only once in the past year
- Quick support
- Sometimes hard to explain a problem to support
Recommended for people who look for really quick, easy and extremely cheap hosting
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