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iPage Review

DETAILED SCORES

DETAILED SCORES

DETAILED SCORES

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iPage iPage
4.6 6
iPage Review Eliran Ouzan
9.7 10
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Overview

iPage: Bargain Solution for Small-to-Medium Websites


Nearly everyone has come across iPage before at some point, whether it is through the vast advertising campaigns or through recommendation. You can see why they get a lot of chatter as well, because they offer low prices and great features. Even in the Essential plan you can take advantage of some impressive tools and features from unlimited disk space, domain, email account and bandwidth.

Security is also a primary factor and focus as iPage offer a free SiteLock Security plan to help protect your site against hackers and spammers. A nice little addition to a sturdy service.

Why Choose iPage?

  • Great for Small Business/Blog
  • Unlimited bandwidth and disc space
  • Basic SiteLock Security Plan
  • Risk-free — money-back guarantee

Want to know if iPage is right for you?
Let’s check it out…

Uptime & Reliability

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Reliable and Secure with SiteLock

The iPage focus is heavy on security and maintenance so its no wonder that the company can offer you a 99.9% uptime guarantee along with a SiteLock security plan that will be handed to you with every plan, for absolutely no charge.

System scans take place on a daily basis, and data centres offer high quality monitoring and power redundancy.

If there are any service issues that need reporting then get yourself across to social media as they will post any major or minor service issues on Facebook and Twitter (including any planned maintenance that could disrupt your service levels).

 

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User Friendly

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9.5 9.5

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Easy Signup, But Loaded With Pitfalls

Signing up is easy, but as you go through the walk-thru, they entice you with add-ons you may not need, like security and backup, especially as a beginner. They even try and pimp off a $19.95 “under construction” page.

Bucking the trend, iPage uses vDeck, a newer control panel that is proving popular with webmasters for its overall streamlined interface and configurability. They have incorporated Google Webmaster tools within, a neat feature that will help you manage AdWords, etc. vDeck also uses SimpleScripts, an easy one-click solution for installing popular tools like WordPress and Joomla. Those more familiar with cPanel might be a little confused/disappointed, if only for a second.

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Features

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9.5 9.5

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A Lot of Features for Your Hosting Bucks

iPage package with its nice set of features would perfectly match the needs of small-to-medium websites like blogs, portfolios, startup projects, promo sites of small companies, etc. Large sites with a lot of traffic and bandwidth should look to a provider with VPS or dedicated hosting. Also you will certainly like the eco-friendliness of iPage — all their equipment is powered by wind.

Feature
Description

Bandwidth
iPage offers unlimited bandwidth for its users.

Disk Space
Unlimited disc space is included with every site.

Website Builder
The plan includes the easy-and-fun Weebly Site Builder, but limits you to only 6 pages, unless you pony up more dough. Also included is CM4all, which is a little more powerful but also limited to 9 pages.

Email Accounts
Unlimited email accounts as well as POP and Webmail, but each account mailbox is limited to 250MB.

Shopping Carts
You are offered your choice: ShopSite, osCommerce, or AgoraCart Shopping Carts for your e-commerce.

Stats
IPage says they offer Webalizer stats for your website, but is “available only by request” – you must contact support to have it set up.

MySQL Database
You can have unlimited MySQL Databases with iPage, with phpMyAdmin access.

FTP Accounts
Your account will have unlimited, secure FTP access 24/7.

Multiple Domains
You can have as many domain names, including subdomains, as you like with your site – the first one being free for one year.


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Pricing

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Prices Can Double at Renewal

Although iPage offers competitive pricing for its Essential package, the devil is in the details. While the first contract price can go as low as $2.95 per month (2 or 3 year contracts) the renewal price can be more than double. Plus, the initial free domain you are given upon joining also carries a renewal fee. Plus, a host of other services like directory listings or mobile versions can make your costs add up.

Good bargain for first year, then prices increase. And it’s a plus they have an anytime money-back.
Lots of add-ons can add up.

Package Details
1 year
2 & 3 year

Domains
Unlimited
Unlimited


Disk Space/Bandwidth
Unlimited
Unlimited


Email Addresses
Unlimited number, limited to 250 MB each
Unlimited number, limited to 250 MB each


Renewal Fees
$8.99/m 1 year, $7.99/m 2 year, $6.99/m 3 year
$8.99/m 1 year, $7.99/m 2 year, $6.99/m 3 year


Premium Support
$29.95/m
$29.95/m




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Support

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Responsive Support And Useful Tutorials

The Essential Plan does includes 24/7 phone, live chat, email and support tickets. The User Guides contain a lot of information for beginners as well as the more advanced, about the different aspects of being a webmaster, from “Understanding Web Hosting” to “Designing Your Website” to “Selling Online”. For resolving immediate issues we’d advise the 24/7 Live Chat — it works perfectly well, support agents are friendly, attentive and give clear answers to all your questions.

  • Support Center – Limited
  • Phone Support
  • Video Tutorials – a handful of generic tutorials
  • Live Chat
  • Email Support – ticket through control panel
  • Forum
  • Blog
  • High price for Premium Support
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Summary


If you need a host for a small business or blog, iPage has an enticing entry-level offer, in terms of price points and features. However, once your renewal comes around, you will see these prices increase dramatically. Since it doesn’t offer virtual or dedicated servers, if you are planning on creating a feature-rich, heavily trafficked superstore, you’d be advised to look elsewhere.

PRO’S

CON’S

  • Simple set-up, easy Site Builder
  • Good for small-to-medium projects
  • Very competitive pricing
  • Money-back guarantee
  • Unlimited domains
  • Shared hosting only
  • Renewal/billing prices expensive
  • Limited Support Center

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Eliran

Author: Eliran Ouzan

Eliran Ouzan is the Co. Founder and designer of Website Planet and owns Ouzan Studio, a leading israeli based web design & development firm.
Eliran has been a Web designer since 2001 and designed over 1,000 Websites in his career.

Users Reviews (5)

Read Testimonials & Reviews of ipage or write your own

 
User Score(based on 5 reviews)
4.5
4.7 More
DETAILED SCORES
Your Score:
0
Showing Reviews 1-5 out of 5
"Garrick"
May 19, 2016 | by GArrick Garrick | iPage
6.5
6.6 More Details
DETAILED SCORES
Pros
  • Affordable initially
  • Easy to use interface
  • Fairly fast servers
Cons
  • Price goes up DRAMATICALLY for renewal
  • Must pay extra for site backup
  • Support is in India
Summary iPage's pricing is good for introductory rates, but are INSANE to renew. I got their "essentials" package for 2 years at less than $50, which is great. However, to renew, it will be nearly $300.

I figured, okay, I'll just back up my sites and databases and move to another host. Well, you have to pay $12.95 to make a backup. Seriously?!

It'll be a pain in the butt, but I'll back up everything manually, and of course I will move my site to a different host.
The site I host with Ipage eightlegs.us
Reply to this review
"Ipage is horrible"
August 18, 2015 | by krystal | iPage
1.5
1.9 More Details
DETAILED SCORES
Pros
  • Easy to set up
Cons
  • Unauthorized renewal charges
  • Impossible customer service
Summary Ipage has the worst customer service. They correspond by email (on their site) and then lock you out of the account and will not allow you to reset a password. I would NEVER recommend Ipage to anyone after they made unauthorized charges to my account and have caused me more hassle than help.
Reply to this review
"Surprisingly bad experience"
August 11, 2015 | by Lisa | iPage
3
3.1 More Details
DETAILED SCORES
Pros
  • Attractive interface
Cons
  • Held my domain name hostage
  • Never answered my requests for pointing domain name to website builder
  • There is a debt for over $200 payable by 2016 and I have no idea where it came from or what it's for
Summary I signed on to iPage, but ended up not using them.
After a year, I suddenly got all these emails saying that my domain was running out and I needed to pay, but the credit card had changed (my husband changed it without my knowledge).
The demand for payment surprised me because I had signed up for 2 years, not 1. I asked them several times what the charge was for, and I got friendly, but confusing answers. Something about domain security.
Then my domain name expired, but was registered as taken, so I could not buy it at another place.
I waited for a while, but saw that they refused to make available my expired domain name -- basically holding my domain name hostage.
So I stupidly paid them what they asked for, but when I submitted requests to walk me through pointing my domain name, they refused to answer at all.
In the end, I bought a different domain name somewhere else. I'm lucky I hadn't set up a website with them.
I guess I should have known because when you sign up with them, and you uncheck all the boxes for the stuff you DON'T want to pay for, they sneakily have those boxes re-checked. A quick call to them solved that problem, fortunately, but it shouldn't have happened at all. I should have realized that if they are willing to trick you, they aren't reliable.
I've never had something like this happen.
I won't use any webhost now.
Reply to this review
"Worst support there is"
October 10, 2014 | by uma nar | iPage
2.5
2.9 More Details
DETAILED SCORES
Pros
  • Good pricing
Cons
  • Crashed several times
  • Longest wait time to reach a support personel
  • All support tickets sent to India & comes back with little or no resolution
Summary I am so tired of ipage..I went with them seeing the reviews. I have been with them over an year, was good at first..Now it's longest wait times to reach an associate and nothing gets resolved. They create a ticket and send it to India, where they just send back a standard reply without testing anything. You will have to make many calls before anything gets fixed. Good luck if your website crashes,
The site I host with Ipage srikrishnaradha.com
Reply to this review
"Extremely cheap and reliable"
June 03, 2014 | by Matthew Loomis | iPage
9
9.0 More Details
DETAILED SCORES
Pros
  • Very cheap
  • Crashed only once in the past year
  • Quick support
Cons
  • Sometimes hard to explain a problem to support
Summary Really decent and trustworthy company, hosted one of my sites with them for the past 1 year.
Recommended for people who look for really quick, easy and extremely cheap hosting
The site I host with Ipage http://www.buildyourownblog.net
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