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Hostpapa Review

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Hostpapa Hostpapa
4.2 3
Hostpapa Review Eliran Ouzan
8.4 10
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Overview

Well Priced Hosting Solutions and Solid Features


HostPapa sport a very green looking website and that comes down to the reason that they focus heavily on providing a greener service for their customers. They do this by buying wind power credits for each watt of energy used by the company, and they were actually the first company out there to start doing this. Since then more companies have joined the line.

They are a US and Canadian based setup, offering great prices for small to mid-sized companies, with CPanel at hand and plenty of extra features to help build, maintain and market your website.

Why Choose HostPapa?

  • Green Technology Leaders
  • Unlimited Domains/Bandwidth/Disc Space/MySQL Databases
  • SEO & Promo Tools
  • Strong uptime control

Want to know if HostPapa is right for you?
Let’s check it out…

Uptime & Reliability

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9 9.0

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Uniformed Guards to Protect Your Data!

You cant get much better than the uptime guarantee at HostPapa as the HostPapa.com site runs at 99.98% whilst they provide 99.9% for all customers on all plans that they currently offer. The excellent uptime stats come from the level of technology and the systems that they have in place, which include UPS power backup, firewall and 24/7 monitoring systems to keep tabs on stability.

If that’s not all, they have a high security setup with actual uniformed guards patrolling the data centre to make sure no breach ever takes place. A level of security that most hosting companies cannot say they offer.

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User Friendly

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8.5 8.5

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Easy To Use, Sign Up

The HostPapa site is well designed and frequently updated. There is plenty of company information, as well as a regular, active blog. Signing up and choosing a plan is easy, and all of the features included are clearly listed.

HostPapa uses the industry-standard cPanel, which is easy-to-use and configurable for most users. Since so many products are included in the package, you will find more functionality in your HostPapa’s panel than in that of other hosting companies.

  • Transparent registration
  • Fully featured site builder
  • Ready-to-install popular platforms like WordPress

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Features

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8.5 8.5

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Lots of Features, Low Price

HostPapa offers quite a few features, and this is probably why the price for their package is quite low. They also focus on tools for small business like blogs and small eCommerce projects. Also, there’s a whole section dedicated to Google Apps (spreadsheets, Google Docs, etc.) that can be purchased.

The technical details of HostPapa plan are quite attractive. You get unlimited MySQL 5.1 databases, unlimited domains and subdomains, zero limit for email accounts, and a marketing package with free credits for 5+ promo tools. And don’t forget that it’s all green and costs quite an affordable price.

Feature
Description

Bandwidth
All HostPapa accounts are with zero limits on bandwidth.

Disk Space
Your HostPapa site is allowed an unlimited amount of file space on their green servers.

Website Builder
Unlike other hosting companies, HostPapa offers the full (Pro) edition of its site builder SohoLauch, which is easy to use and offers a lot of features including shopping cart, photo album, and blog.

Email Accounts
You can have unlimited email accounts with your plan.

Shopping Carts
Your HostPapa account comes with OS Commerce Cart, ZenCart Shopping Cart, and is PayPal merchant compatible.

Stats
HostPapa offers you a variety of ways to examine and access your stats, including AWStats, Webalizer, and Analog.

MySQL Database
Unlimited number of MySQL Databases with phpMyAdmin are included.

FTP Accounts
You can have unlimited FTP accounts with 24/7 access.

Multiple Domains
You can host an unlimited amount of domains and websites with one account.


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Pricing

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8 8.0

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Be Careful at Checkout!

This is where HostPapa loses a few points. True, its prices are competitive, especially for what they offer in terms of features and support. But practices such as pre-selecting add-ons at check out (Private Domain $8.99 and SiteLock $14.95) or domain prolongation after 1 free year ($15) are not cool. To get a dedicated IP, you have to dig around to find out that it costs an additional $36/yr.

To unsatisfied customers’ chagrin, the $29.95 setup fee that is waived is actually charged to them if they cancel, in spite of the “Money Back Guarantee” that can be claimed within 30 days. Still, in spite of these annoyances, they offer a good deal for what you get – as long as you understand what it is you are getting.

Package Details
HostPapa Plan

Unlimited bandwidth/disk space/email


Unlimited FTP


SohoLaunch Pro Site Builder


Dedicated IP
$36/year


Price/mo. 1/2/3 years
$5.95 / $4.95 / $3.95




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Support

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8 8.0

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Help Is On The Way!

HostPapa has a very extensive help section, with a specially branded video for practically everything – you never feel like it’s generic info. You can call or chat 24/7 as well as email or delve in to their extensive user forum area. If you have a problem, chances are it’s discussed in the forum or knowledgebase, and human help is also quickly accessed. Since it’s an international company, articles are also in French and Spanish.

  • Video Tutorials
  • 24/7 Phone, Live Chat and Email Support
  • Forum
  • Support Center – Limited knowledge base and news
  • Blog
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Summary


HostPapa strives to give you a lot of bang for your buck. They are easy to get in touch with, and you don’t feel like they are a fly-by-night company. Aside from a few disingenuous sales tactics, they do offer quite a bit for the price, even if it’s at the three year option – odds are, you will have your website for some time.

Considering all included features and technicalities, HostPapa would be a great choice for a blog, a start-up project or some small online shop. Multiple ready-to-use tools and the website builder would help you to arrange this kind of presence on the web.

PRO’S

CON’S

  • Eco-friendly – 100% wind-powered
  • Fast service and support
  • Lots of included features
  • Nice set of features including SEO & promo credits
  • Long contracts
  • Automatically checked add-ons in cart
  • Cancellation fee $29.95

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Eliran

Author: Eliran Ouzan

Eliran Ouzan is the Co. Founder and designer of Website Planet and owns Ouzan Studio, a leading israeli based web design & development firm.
Eliran has been a Web designer since 2001 and designed over 1,000 Websites in his career.

Users Reviews (2)

Read Testimonials & Reviews of hostpapa or write your own

 
User Score(based on 2 reviews)
8.5
8.5 More
DETAILED SCORES
Your Score:
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Showing Reviews 1-2 out of 2
"Great All Around Hosting Provider"
June 30, 2015 | by Jennifer Caughey | Hostpapa
10
10 More Details
DETAILED SCORES
Pros
  • Free domain registration, free apps, free website builder
  • Great pricing, discounts and 30-day money back guarantee
  • 24/7 customer support
Cons
  • Telephone support is not 24/7
Summary I've had a great overall experience with this host and their customer service team. Although they don't offer 24/7 telephone support, they do offer 24/7 support online and through live chat which is great! Their services and uptime are superb and meet the needs of my business, and I wouldn't hesitate to recommend them.
Reply to this review
"A good choice to host your web"
October 15, 2013 | by Julian Eric Brandt Borges | Hostpapa
6.5
6.9 More Details
DETAILED SCORES
Pros
  • A lot of included features
  • Eco-friendly
  • Promo Credits
Cons
  • Too much time down
  • Poor support
The site I host with Hostpapa http://www.dreamseasurfcampcostarica.com
Reply to this review

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