FormStack: Small Business Forms Easy as 1-2-3
FormStack was launched in 2006 and currently has customers in 110 countries, according to its website. It’s easy-to-use for beginners and has a nice modern design. There is a limited Free service, but only available after you register for a 14-day plan of one of its paid plans.
A new feature, dubbed Launch Pad, while still in Beta, allows users to create complex eCommerce sites with ease. If you have a small budget for a form builder, FormStack would be a good choice.
Why Choose Formstack?
- Easy-to-create forms for business
- Launch Pad tools to create storefronts, emails, and more
Want to know if FormStack is right for you?
Let’s check it out…
Templates & Designs
FormStack Offers Few Forms
A handful of general forms are pre-created for you to work with.
Template Selection: The selection is fairly limited – a handful of forms in 10 categories – with the most templates available for HR.
Customization: You can customize the various forms and fields, but are limited by number of fields for the Free plan. Themes are only available for paid plans.
FormStack Is Great For Beginners
The FormStack builder is very easy to use – opening on the Dashboard page, a giant green plus sign on the right lets you begin. This takes you to a screen where you can use a Field Guide (i.e. Wizard,) choose from a couple dozen pre-built forms, or start from scratch. In the builder, the tools are all listed in one long menu on the right, allowing for easy access.
Right now, Launch Pad is free during beta and promises to be a very easy way to build stores, pages, and custom emails. Soon to come are other tools such as events and CRM. Take advantage while you can.
FormStack limits their features for Free plans, including eCommerce.
Secret Free Level Available After Signup
FormStack has you sign up thinking you only have a 14-day trial before you have to pay for one of their services. This is not completely true, as you do have the option of downgrading to their free account once you have registered. They do not collect any credit card information at signup, so you don’t feel like you are locked-in to buying.
Chat Available at Free Level
Clicking on a large Help! button in the upper right opens up a floating window where you can easily type in a question and be directed to chat or a support ticket – these are available at even the Free level. For DIYers, there is a decent knowledgebase, as well as community help, but there doesn’t seem to be much activity there.
- Email Support
- Forum – not very active
- Support Center
- Blog – very active
- Live Chat
- Video Tutorials
- Phone Support
FormStack looks good and is easy to use, but if you are looking for a freebie, you are very limited with what you can do. The price points are on the higher end of their competitors. Still, they do offer a few cool things like live chat and Launch Pad shows a lot of potential. Their Tips&Tricks blog can really keep you ahead of the curve.
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